Billing and subscriptions
Understand how CrashPlan licenses are counted, and manage payment, tax details, and cancellation for a subscription purchased online.
- How billing works for CrashPlan subscriptions purchased online
- Manage your payment method and invoices
- Change your subscription term or number of licenses
- Cancel your CrashPlan subscription
- Resubscribe to CrashPlan after your subscription ends
- Submit tax exemption or tax ID information
- How CrashPlan licenses are counted
- Troubleshoot billing and subscription issues
- Data retention after your CrashPlan subscription ends