Overview
CrashPlan for MSPs is a dedicated program for IT Managed Service Providers (MSPs) and Managed Security Service Providers (MSSPs). We've compiled some helpful resources for new CrashPlan for MSPs partners below:
Interested in becoming a CrashPlan for MSPs partner? Visit our partner page for more information!
Get Started essentials
Manage your environment
- Device status report use cases
- Organization backup report reference
- Specify backup frequency and version settings
- Cold Storage subscription usage
- Role assignment use cases
Deployment and provisioning
- Introduction to Single-Sign-On
- Configure SSO in your CrashPlan environment
- SCIM Provisioning Overview
- How to configure SCIM Provisioning
- Grant permissions to Mac OS devices
Customizing and co-branding
Backup and Restore
- CrashPlan console settings
- Restore files from the CrashPlan console
- What should you back up?
- Include and Exclude files from Backup
Troubleshooting
- Identify and resolve device issues in the CrashPlan console
- Adjust app settings for memory usage with large backups
- Uninstall and reinstall CrashPlan
- Purge cold storage
- Unable to back up Windows files
- Unable to back up Mac files