My Profile reference

Updated February 23, 2026 20:26

Overview

The My Profile screen displays summary info about your recent activity and your devices.

For a description of other parts of this menu, see Account menu.

To view your user profile, sign in to the CrashPlan console. Hover over the Account menu icon in the upper-right corner and click on your name.

The action menu contains commands to edit your profile.

User Details.png

	Item	Description
a	-	Your first name, last name, and the organization to which you belong.
b	Action menu	Displays actions you can perform. You can edit your profile and view deactivated devices.
c	General info	Summary of your account information.
d	Used Storage	Size of your archives.
e	Backup Restores	Number of restore sessions and the amount of data restored.
f	Device Name	List of devices associated with your account.
g	Roles	Displays roles assigned to you.
h	Reference	Displays your External Reference and Notes fields.

From the My Profile action menu you can:

Name	Description
Edit	Edit your user account information: First and Last Name Email Address Username Password Backup Quota Roles* Reference
Show Deactivated Devices*	View devices you've deactivated.
Hide Deactivated Devices*	Hide devices you've deactivated from the devices list.
View Archives*	Opens the Archive List view, which displays information about the archives associated with your account.
Reset Password*	Sends you an email containing a link to reset your password.

* Administrators only

To edit profile, select the action menu , and choose Edit.

Edit User.png

	Item	Description
a	First and Last Name¹	Your first and last name.
b	Email Address¹	CrashPlan email address.
c	Password¹	New password. Re-enter password to confirm. Passwords must be at least 8 characters. For stronger security, use 16 characters or more. Passwords must have at least one uppercase letter, one lowercase letter, and one number. Special characters and symbols are also allowed. Passwords can't contain spaces or 3 or more repeating letters, numbers, or characters. Passwords shouldn't contain common words or phrases that are easily guessed (like "password" or "letmein"). Never reuse passwords. Don't use a password for CrashPlan that you use for any other online account.
d	Backup Quota*	Limit of data in GB that you can back up. Select Unlimited to have no restriction.
e	Password criteria	A new password must meet these requirements.

¹Changing this field may require you to sign in to the CrashPlan console again.

* Administrators only

Available to administrators only.

Edit Roles.png

	Item	Description
a	Available Roles	Roles you can assign.
b	> <	Assign or remove role from list.
c	Current Roles	Roles assigned to you.
d	Currently Assigned Permissions	Description of permissions associated with the role.

Available to administrators only.

	Item	Description
a	External reference	Optional external reference information, such as a serial number, asset tag, employee ID, or help desk issue ID.
b	Notes	Optional descriptive information.