Use the CrashPlan console to manage additional settings, perform web restores, and troubleshoot errors. This article explains how to access the console from the CrashPlan app as well as from the web.
Before you begin
To access the CrashPlan console from the web you must know the URL of your CrashPlan console.
Console URLs are based on which cloud instance you are provisioned to and your product plan:
|CrashPlan Essential and Professional|
|CrashPlan Enterprise and MSPs||
Contact your administrator or reach out to support if you're not sure which URL to use.
|CrashPlan for Small Business||https://console.us2.crashplanpro.com|
From the CrashPlan app
Use the CrashPlan app to access the CrashPlan console sign in screen.
- Open the CrashPlan app.
- From Home, select Settings > General.
- Click Manage account on the web.
The CrashPlan console opens in your browser.
- Enter the username and password for your CrashPlan account.
- Click Sign In.
- If necessary, select Administration.
The CrashPlan console opens.
From the web
If you cannot access the CrashPlan app, you can access the CrashPlan console from any supported web browser: