This guide walks you through setting up your new Endpoint backup environment. By the end of this guide, you'll have signed in to the admin console, installed the CrashPlan app on your device, and started backing up your data.
Prerequisites
- You must have an account with CrashPlan for Endpoints. If you don't have an account, you can sign up for a Free Trial.
- Ensure your device uses an operating system the CrashPlan app supports.
Step 1: Sign in to the admin console
When you sign up, you will receive a welcome email containing a link to finish setting up your account. After clicking the Complete Registration link and setting a password you will automatically be taken to your account's admin console.
You can see an overview of the CrashPlan admin console in our reference guide.
Step 2: Install the CrashPlan app
Upon reaching the admin console for the first time, you will automatically be prompted to download the latest version of the CrashPlan app for your operating system.
You can also download the CrashPlan app installer from the console under Administration > Downloads, or using the table below.
| Operating System | Download Link | How to install |
|---|---|---|
| Windows | Windows .msi installer | Run installer |
| macOS | Mac .dmg installer | Open and run Install CrashPlan.pkg
|
| Linux | Linux .tgz installer | Unzip and run install.sh
|
For detailed installation instructions, see the Installation guide.
Step 3: Start backing up files
Open the CrashPlan app and enter your email address at the sign in prompt. The login will complete in your browser, then you can return to the app. Your computer will be added to your account and the app will automatically start scanning and backing up your files.
The default backup configuration includes the user data on your computer's main hard drive. From the app's home screen, you'll see the options to manage the files selected for backup, restore files from your backup, and change the app's settings.
Add more users
If you purchased more than one user license, you'll want to add those users to your CrashPlan account so that they can begin their own backups.
Navigate to Administration > Users in the CrashPlan console and select the Invite Users. Enter the email addresses of the recipients, customize the message, and Send. The invited users will receive their own emails to get started.
For detailed instructions of all the options for adding users, see our Guide to adding users.
Customize Organization backup settings
To enforce a consistent backup policy for all users and devices in your organization, you can configure backup settings at the organizational level.
Navigate to Administration > Organizations and click your organization's name, then select Device Backup Defaults from the action menu .
For an overview of these settings, see our Configuration guide.
Next steps
- View your backed-up files - Verify your backup after completion.
- Considerations for defining your backup policies - Best practices for your backup configuration.
- Monitoring device health in the CrashPlan console - Maintain a healthy CrashPlan environment.
- Deactivate and reactivate users and devices - User and device management.
- Choosing the right CrashPlan restore method - Review the methods for restoring files.
- Replacing your device - Migrate data and backups to new computers.
- Contact our technical support team - If you have questions or run into issues.