License Plan reference

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Overview

Use the License Plan screen to to view your current product plan and monitor the status of current endpoint licenses.

Considerations

Only administrators with the Billing Admin role can view and update billing information.

License Plan

To view License Plan, go to Administration > Status > License Plan.

The License Plan screen includes information about:

  • Your current product plan
  • The number of endpoint licenses purchased and in use
  • License expiration dates

The information in the License Plan screen reflects your product plan. To change your CrashPlan product plan, see our article Change your CrashPlan product plan.

CrashPlan for Small Business

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Item   Description
a Product plan

Name of product plan to which you currently subscribe.

b Cloud Displays your current cloud environment. 
c Registration Key

Your CrashPlan environment's registration key.
For internal purposes only

d Devices used

The number of devices using CrashPlan. This number is updated automatically each billing cycle.

e Update Payment Info

Click this button to change your payment method.

Essential, Professional, Enterprise, and MSPs (e-commerce)

Updated License Plan Overview.png

Item   Description
a Product plan

Name of product plan to which you currently subscribe.

b Cloud Displays your current cloud environment. 
c Registration Key

Your CrashPlan environment's registration key.
For internal purposes only

d Licensing and Billing

The number of licenses purchased and in use, as well as the terms of the plan purchased. Licenses In Use includes any user with a backup archive. You can click Update Payment Info to change your payment method, or Change Plan to move to a different CrashPlan product plan or add additional users.

 


Enterprise and MSP (direct sale)

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Item   Description
a Product plan

Name of product plan to which you currently subscribe.

b Cloud Displays your current cloud environment. 
c Registration Key

Your CrashPlan environment's registration key.

d Licenses

The number of licenses (Seats) purchased, available and in use, and the term of the plan purchased. Seats used includes active users with a backup archive as well as deactivated users with archives in cold storage.

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