Adding a new device to your account

Objective

This article walks you through the steps required to add a new device or user to your existing CrashPlan account so you can begin backing up your files.

Prerequisites

  • Your account must have available licenses, or be on a device-based licensing subscription plan.
  • Your organization does not use a deployment tool to automatically install the CrashPlan app.

Procedure

Follow these steps to get your new device connected to your account:

  1. First, download and install the CrashPlan app on your computer.
  2. Once the installation is complete, locate and open the CrashPlan application on your device.
  3. Enter your CrashPlan user credentials to sign into your account.
  4. When prompted by the application, select Add new device to link this computer to your account.
  5. If a "No Destinations Selected" message displays, click Add destinations to select a destination and begin backing up.
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