Overview
This article explains how to locate specific files or folders using the search feature in the CrashPlan app's Restore Files menu or the CrashPlan console's Web restore menu.
Prerequisites
The CrashPlan app must be installed on your device, or you must have access to a web browser to use the CrashPlan console.
Procedure
CrashPlan app
- Open and sign in to the CrashPlan app
- Click Restore Files.
- Click the search icon
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- Type the file/folder name, keyword, or extension into the search bar.
- Press Enter to start the search
Results will populate when the search completes. - From the search results, you can:
- Restore files directly from the search results.
- Click into folders to view and restore contained files.
- View prior file versions for files in the results.
CrashPlan console
- Sign in to the CrashPlan console.
- Navigate to Administration > Devices.
- Locate the device containing the files you want to restore and click the Restore icon
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- If prompted, specify the restore target (Zip file or Device).
For more details about these options, see our Zip restore and Device restore guides. Type the file name, folder name, keyword, or extension into the Find files to restore text box.
- Press Enter to start the search.
Results will populate when the search completes. - Select the checkboxes next to the files or folders you want to restore.
- Click Restore to begin the download.
Additional resources
Search operators
When entering a term into the search bar, the CrashPlan app applies the following operators and matching logic:
| Search Rule | Example Search | Example Results |
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| Searches find any part of a file name |
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| Searches do not distinguish between uppercase and lowercase letters |
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| Spaces are treated exactly like any other character |
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| A question mark (?) acts as a placeholder for exactly one character |
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| An asterisk (*) acts as a placeholder for any number of characters, including zero characters |
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