Overview
This article explains which features are included in our currently available CrashPlan product plans. CrashPlan provides file backup and recovery.
If you're not sure which product plan you have, check the Account menu from the CrashPlan console.
- For more information about any of our product plans, contact sales or your Customer Success Manager (CSM).
- For questions about your subscription, invoice, or bill:
- CrashPlan Essential and Professional: Reach out to our Support Team.
- CrashPlan Enterprise and MSPs: Contact your Customer Success Manager (CSM).
To change your product plan, see our article Change your CrashPlan product plan.
Product plan details
| Symbol | Meaning |
|---|---|
| Included in this product plan | |
|
– |
Not available with this product plan |
Pricing
For pricing information, see our Pricing overview page
Deployment
| CrashPlan Essential | CrashPlan Professional | CrashPlan Enterprise and MSPs | |
|---|---|---|---|
| Multiple user accounts |
- | ||
| Multiple organizations | - | - | |
| Endpoints | Windows, Mac, Linux | Windows, Mac, Linux | Windows, Mac, Linux |
| Automatic deployment | - | – |
Data protection
| CrashPlan Essential | CrashPlan Professional | CrashPlan Enterprise and MSPs | |
|---|---|---|---|
| File backup and recovery |
|||
| Unlimited file version retention | |||
| Unlimited deleted file retention | - | - | |
|
Legal Hold |
- | – |
Enterprise: Yes MSPs: No |
|
Device migration |
Data security
| CrashPlan Essential | CrashPlan Professional | CrashPlan Enterprise and MSPs | |
|---|---|---|---|
| Encryption in transit and at rest | |||
| Advanced encryption options | - | - | |
|
Business Associate Agreement (BAA) eligibility |
- |
|
Integrations
| CrashPlan Essential | CrashPlan Professional | CrashPlan Enterprise and MSPs | |
|---|---|---|---|
|
CrashPlan API |
- | - |
|
Support plans
| CrashPlan Essential | CrashPlan Professional | CrashPlan Enterprise and MSPs | |
|---|---|---|---|
| Standard Support |
|||
| Premier Support | - | - | Enterprise: Yes MSPs: No |