CrashPlan Product Plans

This article applies to CrashPlan Essential, Professional, Enterprise, and MSPs.pngOverview

This article explains which features are included in our currently available CrashPlan product plans. CrashPlan provides file backup and recovery. 

If you're not sure which product plan you have, check the Account menu from the CrashPlan console. 

  • For more information about any of our product plans, contact sales or your Customer Success Manager (CSM).
  • For questions about your subscription, invoice, or bill:
    • CrashPlan Essential and Professional: Reach out to our Support Team.
    • CrashPlan Enterprise and MSPs: Contact your Customer Success Manager (CSM).

Product plan details

Symbol Meaning
noun_Check_1785320_green_product_plans.png Included in this product plan

 –

Not available with this product plan

Pricing

For pricing information, see our Pricing overview page

Deployment

  CrashPlan Essential CrashPlan Professional CrashPlan Enterprise and MSPs
Multiple user accounts
- noun_Check_1785320_green_product_plans.png noun_Check_1785320_green_product_plans.png
Multiple organizations - - noun_Check_1785320_green_product_plans.png
Endpoints Windows, Mac, Linux Windows, Mac, Linux Windows, Mac, Linux
Automatic deployment -  – noun_Check_1785320_green_product_plans.png

Data protection

  CrashPlan Essential CrashPlan Professional CrashPlan Enterprise and MSPs
File backup and recovery
noun_Check_1785320_green_product_plans.png noun_Check_1785320_green_product_plans.png noun_Check_1785320_green_product_plans.png
Unlimited file version retention noun_Check_1785320_green_product_plans.png noun_Check_1785320_green_product_plans.png noun_Check_1785320_green_product_plans.png
Unlimited deleted file retention - - noun_Check_1785320_green_product_plans.png

Legal Hold

-  –

Enterprise: Yes

MSPs: No

Device migration

noun_Check_1785320_green_product_plans.png noun_Check_1785320_green_product_plans.png noun_Check_1785320_green_product_plans.png

Data security

  CrashPlan Essential CrashPlan Professional CrashPlan Enterprise and MSPs
Encryption in transit and at rest noun_Check_1785320_green_product_plans.png noun_Check_1785320_green_product_plans.png noun_Check_1785320_green_product_plans.png
Advanced encryption options - - noun_Check_1785320_green_product_plans.png

Business Associate Agreement (BAA) eligibility

- noun_Check_1785320_green_product_plans.png

noun_Check_1785320_green_product_plans.png

Integrations 

  CrashPlan Essential CrashPlan Professional CrashPlan Enterprise and MSPs

CrashPlan API

- -

noun_Check_1785320_green_product_plans.png

 

Support plans

  CrashPlan Essential CrashPlan Professional CrashPlan Enterprise and MSPs
Standard Support
noun_Check_1785320_green_product_plans.png noun_Check_1785320_green_product_plans.png noun_Check_1785320_green_product_plans.png
Premier Support - - Enterprise: Yes
MSPs: No
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