Objective
This article explains how to deactivate a device from the CrashPlan console. Deactivating a computer removes its backup archive and stops all future backups for the device.
Prerequisites
- Access to the CrashPlan console.
- You must have a User Role that provides permission to deactivate devices.
Procedure
Deactivating a computer starts the deletion process for all of its backed-up files. This can only be reversed within your organization's Cold storage retention period (if any). Once purged, backups are permanently deleted and irrecoverable.
- Sign in to the CrashPlan console.
- Navigate to Administration > Devices.
- Click on the name of the computer you want to remove.
- Click the Action menu
in the device details panel.
- Select Deactivate from the dropdown list.
- When prompted, check the box next to I understand this device’s archive will be deleted.
- Click Ok to complete the deactivation.
Additional resources
Removing the CrashPlan app
To remove the CrashPlan app from the device after deactivation, see Uninstall the CrashPlan app.