Data retention in the CrashPlan cloud

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This article describes CrashPlan cloud data-retention upon conclusion of service.

Retention policy

Conclusion of service

If you do not renew your subscription with CrashPlan, or the service is otherwise terminated, CrashPlan deletes your data collected through our services permanently within 90 days.

Once your service with CrashPlan has concluded, you will no longer have access to your data.

For questions, contact our technical support team.

Continued service

This policy applies only to the conclusion of service with CrashPlan. For data retention implications of deactivating an individual organization, user, or device, see:

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