Objective
This article describes how administrators can require or remove two-factor authentication (2FA) for users in their organization to manage the security of their CrashPlan environment.
Prerequisites
- Authentication type: This setting only applies to locally authenticated users. If your organization uses Single Sign-On (SSO), your 2FA requirements are managed by your identity provider (such as Okta or Azure AD) and enabling this setting in CrashPlan will not affect those users.
- Permissions: You must have a role that allows Organization management (such as Org Admin), as well as the Multi-Factor Auth Admin role, to configure this setting for an organization.
Procedure
Immediate enforcement
Enabling this setting immediately requires all affected users in the organization to configure two-factor authentication during their next sign-in attempt. We highly recommend communicating this requirement to your users before saving this change.
- Sign in to the CrashPlan console.
- Navigate to Administration > Environment > Organizations.
- Click on an organization.
- From the action menu
, select Edit.
- Select the Security tab and navigate to the Local two-factor Authentication section.
- If necessary, deselect Inherit setting from parent.
- Select Enabled or Disabled.
- (Optional) Click the lock icon enforce this setting on all child organizations.
- Click Save.