Question
Can I get a refund if I cancel or reduce my CrashPlan subscription?
Answer
No, all CrashPlan subscriptions are non-refundable, and we do not offer prorated refunds for unused time or reduced licenses.
What to expect when cancelling:
Access: You will continue to have full access to your subscription until the end of your current billing period.
Auto-Renewal: Cancelling your plan prevents future charges on your next billing cycle.
If you believe there was an error with your bill, please submit a support request so our team can review your account.