Use CrashPlan to simplify device migration (Enterprise)

Overview 

The CrashPlan device migration process (also called adoption or replacement) allows you to easily migrate backup data after you:

  • Replace a device with a new one (due to theft, loss, or upgrade)
  • Replace a device's main hard drive
  • Reinstall a device's operating system
  • Completely uninstall and reinstall the CrashPlan app

Instructions for specific migrations 

Migrating a device means copying data from a CrashPlan backup for one device onto another device. That data includes:

  • User data files
  • CrashPlan settings, license, and identity data
  • System user settings (USMT data)

The following directs you to instructions for specific tasks and environments.

Migrate user data and CrashPlan settings
(Windows, Mac, or Linux) 

Follow one of the links below for instructions about migrating.
(To migrate USMT data, do not follow these links. Instead, see the next section.)

Migrate USMT data, user data, and CrashPlan settings (Windows devices only) 

To migrate Windows USMT data, as well as user and CrashPlan data, follow the instructions at both of the links below:

  1. At the CrashPlan console, configure CrashPlan to back up USMT data.
  2. In the CrashPlan app, migrate backup data and apply USMT user settings.

An alternative to item 2 above does not rely on users operating the CrashPlan migration wizard. Instead, the admin logs on to each device and runs USMT loadstate commands manually. See Use CrashPlan to migrate Windows user profiles.

 CrashPlan and USMT

Our technical support engineers are available to assist you with backing up Windows user settings. But USMT is not a CrashPlan product, and our technical support engineers cannot provide detailed assistance with USMT-specific tasks, such as deploying USMT to devices, creating the necessary .XML files, or selecting ScanState and LoadState options. For assistance with USMT, consult Microsoft's documentation.

External resources 

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