Contact support: create a ticket, chat, or call

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Visit the help center homepage at https://support.crashplan.com to create a support request, view your support tickets, and more. If you have not contacted support previously, click the "Sign up" link on the bottom left of the page to create a separate Zendesk account.

For information about support policies and hours, see our support policy page.

System status

See the widget on the CrashPlan help center homepage, or check the CrashPlan status page.

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