If you're not sure which product you use, see Which product do I have?.
Enterprise support
Visit https://gethelp.crashplan.com to contact our technical support team, view your support tickets, and more.
Small Business support
Visit https://helpdesk.crashplan.com to manage your account, contact our technical support team, and more.
System status
See the widget on the CrashPlan help center homepage, or check the CrashPlan status page.