Overview
This article lists the operating systems (OSs) that the CrashPlan app supports and the anticipated date when support will end.
General OS support policies
- Vendor support required: The CrashPlan app is only supported on operating systems actively supported by their vendors. We do not support operating systems past their end-of-support date, including those receiving patches through extended security update programs.
- Beta OS versions: The CrashPlan app is not supported on pre-release or beta operating systems.
- New OS releases: We aim to add support for new operating systems in the first app release after the OS reaches general availability.
Supported operating systems
The following operating systems are currently supported for the CrashPlan app.
Compatible vs. Supported app versions
CrashPlan app versions that are technically compatible may no longer be supported.
For details about currently supported CrashPlan app versions, see Supported app versions and automatic upgrades.
Windows
The CrashPlan app is supported on computers running Windows operating systems until the end of the Enterprise and Education editions support lifecycle. The Windows lifecycle is typically 18 months from release date. For details on the support lifecycle for Windows, see Microsoft's Windows lifecycle fact sheet.
| OS version | Build number | Release date | Anticipated end of CrashPlan support | Compatible CrashPlan app versions |
|---|---|---|---|---|
| Windows 11, version 25H2 | 10.0.26200 | September 30, 2025 | October 12, 2027 | 11.8 and later |
| Windows 11, version 24H2 | 10.0.26100 | October 1, 2024 | October 12, 2027 | 11.5 and later |
| Windows 11, version 23H2 | 10.0.22631 | October 23, 2023 | November 10, 2026 | 11.2 and later |
| Windows Server 2022 Standard Edition | 10.0.20348 | August 18, 2021 | Oct 14, 2031 | 8.7 and later |
| Windows Server 2019 Standard Edition | 10.0.17763 | November 13, 2018 | January 9, 2029 | 6.8 and later |
| Windows Server 2016 Standard Edition | 10.0.14393 | October 15 2016 | January 12, 2027 | 4.7 and later |
Mac
The CrashPlan app is supported on computers running macOS until Apple no longer supports the operating system. Apple does not adhere to an official support lifecycle cadence. See Apple's macOS Support page for information on support for its operating systems.
| macOS version | Release date | Anticipated end of CrashPlan support | Compatible CrashPlan app versions |
|---|---|---|---|
| macOS Tahoe 26 | September 15 2025 | October 2028 | 11.8.0 and later |
| macOS Sequoia 15 | September 16, 2024 | October 2027 | 11.5.0 and later |
| macOS Sonoma 14 | September 26, 2023 | October 2026 | 11.1.1 and later |
Linux
Red Hat Enterprise Linux (RHEL)
CrashPlan supports the latest minor release for each supported major RHEL version after we have certified it to work with our software. Each minor version will be supported until the next minor version is released. For details on the support lifecycle, see Red Hat Enterprise Linux Life Cycle.
| OS version | Release date | Anticipated end of CrashPlan support | Compatible CrashPlan app versions |
|---|---|---|---|
| Red Hat Enterprise Linux 10 | May 20, 2025 | May 2034 | 11.7 and later |
| Red Hat Enterprise Linux 9 | May 10, 2022 | May 2031 | 10.2 and later |
| Red Hat Enterprise Linux 8 | November 9, 2021 | May 2028 | 8.7 and later |
Ubuntu
The CrashPlan app is supported on computers running Ubuntu operating systems until the end of Ubuntu's Long Term Support (LTS) lifecycle. The LTS lifecycle is 5 years from release date. For details on the support lifecycle, see The Ubuntu lifecycle and release cadence.
| OS version | Release date | Anticipated end of CrashPlan support | Compatible CrashPlan app versions |
|---|---|---|---|
| Ubuntu 24.04 | April 25, 2024 | June 2029 | 11.3 and later |
| Ubuntu 22.04 | April 21, 2022 | April 2027 | 10.2 and later |
Previously supported operating systems
The following operating systems were previously supported for the CrashPlan app, but are no longer supported.
App upgrades on unsupported operating systems
Devices running unsupported operating systems will not upgrade beyond the
last compatible app version. To resume receiving new app upgrades, first update your operating system to a supported version.
Windows
| Operating system | Build number | Vendor and CrashPlan support ended | Last compatible CrashPlan app version |
|---|---|---|---|
| Windows 11, version 22H2 | 10.0.22621 | October 14, 2025 | 11.7.1 |
| Windows 11, version 21H2 | 10.0.22000 | October 8 2024 | 11.4.1 |
| Windows 10, version 22H2 | 10.0.19045 | October 14, 2025 | 11.7.1 |
| Windows 10, version 21H2 | 10.0.19044 | July 11 2024 | 11.3.1 |
| Windows 10, version 20H2 | 10.0.19042 | May 9 2023 | 11.0.1 |
| Windows 10, version 21H1 | 10.0.19043 | December 13, 2022 | 10.4.1 |
| Windows 10, version 1909 | 10.0.18363 | May 10, 2022 | 8.8.4 |
| Windows 10, version 2004 | 10.0.19041 | December 14, 2021 | 8.7 |
| Windows 10, version 1809 | 10.0.17763 | May 11, 2021 | 8.6 |
| Windows 10, version 1803 | 10.0.17134 | May 11, 2021 | 8.6 |
| Windows 10, version 1903 | 10.0.18362 | December 8, 2020 | 8.5 |
| Windows 10, version 1709 | 10.0.16299 | October 13, 2020 | 8.2 |
| Windows 8.1 | 6.3.9200 | January 10, 2023 | 10.4.1 |
| Windows 8 | 6.2.9200 | January 9, 2018 | 6.8 |
| Windows 7 SP1 | 6.1.7601 | January 14, 2020 | 7.4 |
| Windows Server 2012 R2 | 6.3.9600 | October 10, 2023 | 11.1.1 |
| Windows Server 2012 | 6.2.9200 | October 9, 2018 | 4.7 |
| Windows Server 2008 R2 | 6.1.7601 | January 13, 2015 | 7.4 |
| Windows Server 2008 | 6.0.6002 | January 13, 2015 | 4.7 |
| Windows Server 2003 | 5.2.3790 | July 14, 2015 | 4.2 |
Mac
| Operating system | Vendor and CrashPlan support ended | Last compatible CrashPlan app version |
|---|---|---|
| Mac OS Ventura 13 | September 2025 | 11.7.0 |
| macOS Monterey 12 | September 2024 | 11.4.1 |
| macOS Big Sur 11 | September 2023 | 11.1.1.2 |
| macOS Catalina 10.15 | November 2022 | 10.4 |
| macOS Mojave 10.14 |
|
8.8 |
| macOS High Sierra 10.13 | November 2020 | 8.5 |
Linux
| Operating system | Vendor and CrashPlan support ended | Last compatible CrashPlan app version |
|---|---|---|
| Ubuntu 20.04 | May 2025 | 11.6.0 |
| Red Hat Enterprise 7 | May 2024 | 11.2.1 |
| Ubuntu 18.04 | June 2023 | 11.0.1 |
| Ubuntu 16.04 | April 2021 | 8.6 |
| Ubuntu 14.04 | April 2019 | 6.9 |