Open the CrashPlan app

Overview

The CrashPlan app is designed to run in the background quietly, so most of the time you won't know it's there. This article explains how to open the app on your device.

CrashPlan branding changes

Due to recent organizational changes, CrashPlan has separated from Code42 Software. As a result, you may notice inconsistencies in the use of CrashPlan and Code42 branding in the product. This will be addressed in a major app release in early 2023.

Windows

To open the CrashPlan app from the Windows menu:

  1. Click the Windows menu in the lower-left corner (or press the Windows key on your keyboard).
  2. Click All apps (or type "CrashPlan" in the Windows search field).
  3. Select CrashPlan.

To open the CrashPlan app from the Windows notification area:

  1. Click the up-arrow icon in the lower-right corner.
  2. Click the CrashPlan icon. c42 menu bar icon.png 
  3. Click the gear icon and select Open CrashPlan.  

Mac

To open the CrashPlan app from the Applications folder:

  1. Open the Finder
  2. Select Applications (in the left column).
  3. Double-click CrashPlan.

To open the CrashPlan app from the menu bar:

  1. Click the CrashPlan icon. c42 menu bar icon.png
  2. Click the gear icon.
  3. Select Open CrashPlan.

To open the CrashPlan app with Spotlight:

  1. Press Command-Space bar to open the Spotlight search bar. 
  2. Type "CrashPlan".
  3. Press Enter or select the CrashPlan app from the list of applications. 

Linux

  • Version 8.2 and later: Open the CrashPlan app from Terminal with the following command: /usr/local/crashplan/bin/desktop.sh
  • Version 8.0 and earlier: In Ubuntu or Red Hat, the CrashPlan app icon is added to the desktop by default when you install the app. To open the CrashPlan app, double-click the icon. 

In Ubuntu, you can also click the Dash icon (home button in the upper-left corner) and type "CrashPlan" to find the app.

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