December

Enhancements and updates

December 11, 2025

• On initial setup, a default scheduled backup will occur even if a policy has not yet been configured and saved.
• Improved the method of retrying backup if a file previously failed to back up. 
• The "Export all as PST" feature has been improved:
  • A progress icon is now shown when exporting large Exchange mailboxes to PST. 
  • Export actions are now properly reflected in both the currently running back up and restore history. 
• UI and Navigation improvements. 
• Localization updates. 

Bug fixes

General

Fixed issues where: 

• Backups would not update if user consent hadn't been granted. 
• Clicking the back button in a subfolder in the restore browse window would not return to the root folder. 
• The Calendar pop-up in Restore Browser path was not fully visible and could not be scrolled. 
• Duplicate device registrations could sometimes occur. 

• Blocking users did not work properly, and blocked users could receive password reset emails and access the Reset Password page. 

• A soft block could occur if migrating an AAD group with more than 100 users. 

• Sorting by Date/Time would not populate correctly in the Backup history report. 

Microsoft 365

Fixed issues where: 

• Exchange restore browsing would not fetch all folders, and newly created folders would not appear. 
• Restore bar progress and restore path would not update dynamically during Exchange restores. 

• Search results displayed would not match all available results in OneDrive. 

• Folder size and count would display inconsistently at different folder levels in OneDrive. 

• Only the latest version of a file was restored, and previous versions were restored as 0 KB.

• Device-level restore jobs remained in a "started" state and did not complete.

• SharePoint Backup History Report emails were not sent to external users.

• SharePoint "Asset not protected" dashboard report did not fetch results even when criteria were met.

• The source path would incorrectly display "Documents/Documents" instead of the correct "Documents" path in SharePoint. 

• Incremental backups continued to back up files even when no new files were added to SharePoint sites. 

September

Enhancements and updates

September 4, 2025

Storage quota enforcement

CrashPlan now monitors overall storage consumption across endpoint and cloud environments. A warning notification will be displayed in the console as the total storage consumption approaches the licensed quota, allowing administrators to take proactive action. If storage usage exceeds the licensed quota, backups will stop automatically. 

Anti-virus scan on restore

CrashPlan now automatically scans for viruses as part of the restore process. Users can configure the option to block infected files, preventing them from being restored to the endpoint. 

Support for popular cloud storage providers

CrashPlan has added support for Wasabi, BackBlaze, and CrashPlan Hosted storage targets. These targets can be managed and configured directly by admins without any custom setup required. 

Other updates

• MS Graph app setup is now simplified. When providing admin consent, the Tenant ID is now fetched and stored automatically, removing the need for manual configuration.
• The search result count now displays the number of results for OneDrive and Sharepoint searches. Previously, this was only available for Exchange searches.
• Files older than 14 days in the downloads folder are automatically deleted. Administrators can now multi-select files to delete on-demand.
• Google SSO is now listed as a regular Identity Provider.

July

Enhancements and updates

July 1, 2025 

Google Workspace support

• Added support for Gmail and Google Drive, allowing backup and restore functionality with multi-tenancy. 
  Optimized Gmail backup throughput for large mailboxes.
• Added support for shared drive backup, including files, metadata, and permissions.
• Backup now includes Access Control Lists (ACL) to ensure restored data preserves original sharing and security settings.
• Added support for Google SSO.
• Added full text search support with Elastisearch, allowing faster and more comprehensive searches across Gmail and Drive. This functionality was previously available only for Microsoft 365. 

Other updates

• URL redirect updates.
• API updates.
• Performance improvements. 

Bug fixes

July 1, 2025 

• Fixed an issue where global search would only work for administrators. It should also be available for SSO users.
• Fixed an issue where a restore or backup job could corrupt data files.
• Fixed an issue where Cloud 2 Cloud backup progress would not display properly.
• Fixed an issue where some users could show multiple redundant entries in the Audit History and Backup History reports.

June

Enhancements and updates

June 11, 2025

Blobfuse support

The CrashPlan platform now supports Blobfuse, which allows you to mount an Azure storage container as a local file system on Linux. 

New search functionality

In the Manage assets area, you can now search by OS type.

“Waiting for backup” status

We’ve added a new status message to indicate when the user data crawl has been completed and is queued for backup. 

Backup overview report improvements

The backup overview report now captures timestamps for soft-blocked users, improving visibility and tracking. 
When Exchange or OneDrive assets fail to register successfully, these failures are now recorded in the backup overview report. 

Other updates

• File and folder downloads larger than 10MB are now tracked as restore events. They will appear in the “Currently running restore” section and notifications will be sent to the user upon restore completion.
• The SharePoint Site discovery process now identifies sites across different geographical locations.
• Added a field to global settings (Advanced -> Update offline folder) - folders added to this location are considered a OneDrive backup and backups will only take place if the file size is greater than zero.
• Microsoft Exchange - The default sort option has been changed from “date” to “latest item”, with a checkbox added for manual sorting.
• Completed tasks will be moved to the "Completed" folder, while in the "Tasks" folder, they will appear as deleted.
• Performance improvements.
• Security updates.

Bug fixes

June 11, 2025

• Fixed an issue where SharePoint and OneDrive trash were not permanently deleted during capacity savings operations.
• Fixed an issue where backup jobs could get stuck in an unresponsive state.
• Fixed an issue where unnecessary meeting invites could be sent when restoring a calendar.