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CrashPlan
App administration
Troubleshooting
Troubleshooting
The articles in this section include troubleshooting information and related solutions for issues you may encounter with CrashPlan. This section also documents known issues.
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Why does the CrashPlan app show a different number of files than my computer?
Windows file paths longer than 255 characters
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https://support.crashplan.com/hc/en-us/categories/8553387472013-CrashPlan-Cloud-for-Enterprise
/hc/theming_assets/01JMJAH56VVSD5H206SXRSYY9S
CrashPlan for Enterprise
custom
https://support.crashplan.com/hc/en-us/categories/8553460664845-CrashPlan-for-Small-Business
/hc/theming_assets/01JMJAH5PWMQH75YDC2026S8HX
CrashPlan for Small Business
sign in, download files, two-factor authentication,