Skip to main content
Help Center
Free Trial
Contact Support
Categories
Documentation
CrashPlan
App administration
Troubleshooting
Troubleshooting
The articles in this section include troubleshooting information and related solutions for issues you may encounter with CrashPlan. This section also documents known issues.
Connect to CrashPlan
Why does the CrashPlan app show a different number of files than my computer?
Windows file paths longer than 255 characters
Return to top
https://support.crashplan.com/hc/en-us/categories/8553387472013-CrashPlan-Cloud-for-Enterprise
/hc/theming_assets/01HZHASW0J8R1Z8N2VN9BGZM07
CrashPlan for Enterprise
custom
https://support.crashplan.com/hc/en-us/categories/8553460664845-CrashPlan-for-Small-Business
/hc/theming_assets/01HZHASW5SY165A0EFN2GKWPNG
CrashPlan for Small Business
sign in, download files, two-factor authentication,