CrashPlan authorized subprocessors


This article lists companies that CrashPlan uses to help process user data.

Authorized subprocessors

CrashPlan uses the following subprocessors to provide services.

Entity Location Services

CrashPlan Group UK LTD

United Kingdom Customer support services
Amazon Web Services, Inc. United States Computing capacity and storage
Box, Inc. United States Secure file transfer from CrashPlan support to a customer, if required
Citrix Systems, Inc. United States Secure file transfer by a customer to CrashPlan support, if required
Snowflake, Inc. United States Data warehouse
Tableau Software, LLC United States Data visualization
Workato, Inc. United States Integrates CrashPlan with other customer applications, as determined by customer, to create automated workflows. Applies only if a customer has signed up for CrashPlan automated integrations.
Zendesk, Inc. United States Customer support services


You can subscribe to receive notice of any changes to CrashPlan’s subprocessors. To subscribe, email with the subject “Subscribe” from the email address to which you want notification sent.  

If you subscribe, CrashPlan will notify you by email of new subprocessors before authorizing these subprocessors to process your data.

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