Overview
This article lists companies that CrashPlan uses to help process user data.
Authorized subprocessors
CrashPlan uses the following subprocessors to provide services.
| Entity | Location | Services |
|
CrashPlan Group UK LTD |
United Kingdom | Customer support services |
| Amazon Web Services, Inc. | United States | Computing capacity and storage |
| Box, Inc. | United States | Secure file transfer from CrashPlan support to a customer, if required |
| Citrix Systems, Inc. | United States | Secure file transfer by a customer to CrashPlan support, if required |
| Snowflake, Inc. | United States | Data warehouse |
| Tableau Software, LLC | United States | Data visualization |
| Workato, Inc. | United States | Integrates CrashPlan with other customer applications, as determined by customer, to create automated workflows. Applies only if a customer has signed up for CrashPlan automated integrations. |
| Zendesk, Inc. | United States | Customer support services |
Notifications
You can subscribe to receive notice of any changes to CrashPlan’s subprocessors. To subscribe, email privacynotices@crashplan.com with the subject “Subscribe” from the email address to which you want notification sent.
If you subscribe, CrashPlan will notify you by email of new subprocessors before authorizing these subprocessors to process your data.