CrashPlan frequently asked questions

Articles in this section

• Send logs to enterprise support
• Send system information to support
• Change to time format returned in API responses
• Changes to US2 server URLs in August 2021 (Enterprise)
• Contact support: create a ticket, chat, or call
• CrashPlan authorized subprocessors
• CrashPlan cloud version policy
• CrashPlan for Small Business software version policy
• CrashPlan frequently asked questions
• CrashPlan operating system support policy