This page lists new features and bug fixes for CrashPlan app version 10.2
For the CrashPlan cloud, see CrashPlan cloud release notes.
CrashPlan app version 10.2.1
User devices begin automatically upgrading August 3, 2022, unless your administrator configured a client update delay.
- Fixed an issue where restore jobs could fail to start properly.
CrashPlan app version 10.2.0
User devices begin automatically upgrading July 12, 2022, unless your administrator configured a client update delay.
Enhancements and updates
- Security updates.
- Added support for Red Hat Enterprise Linux (RHEL) version 9.
Added support for Ubuntu 22.04.
- Performance and stability improvements.
- Fixed an issue for macOS Monterey devices where the CrashPlan app could inadvertently cause online-only files in cloud storage to be downloaded to the device.
- Fixed an issue on macOS devices where the CrashPlan app always detected the user as present.
- Fixed an issue where the CrashPlan app could prevent users from renaming or deleting files in a OneDrive folder under specific circumstances.
- Improvements to logging.
- Fixed an issue for Macs with the M1 processor where the CrashPlan app could use unexpectedly high amounts of memory and CPU resources under some circumstances.
Deployment, installation, and upgrades
Fixed issues where:
- Deploying the CrashPlan app to devices that require a proxy connection could be delayed by 5 minutes instead of deploying immediately.
- Device migration could fail for devices using a custom proxy auto-config (PAC) file with the error "Unable to reach the server."
- Windows devices using the User State Migration Tool (USMT) could fail to back up the user profile (.MIG file) for users on legal hold.
Backup and restore
- For devices backing up to new storage destinations as part of recent changes to CrashPlan cloud infrastructure, fixed the following issues:
- Smaller files were not prioritized for backup ahead of larger files in rare cases.
- Backups could happen over excluded networks.
- On Mac devices, files inside a symlink directory were not available to restore in some circumstances.
- Other performance and stability improvements.
- Fixed an issue on macOS devices where opening a file without modifying it could result in a new version being backed up in some circumstances.