CrashPlan app system requirements

This article applies to all products.pngOverview

This article lists system requirements for the CrashPlan app in CrashPlan environments licensed for CrashPlan.

CrashPlan app

  • These system requirements are the minimum requirements to install the CrashPlan app. Use more powerful hardware for the best performance.
  • The CrashPlan app does not support the 32-bit versions of Windows.
  • The CrashPlan app is supported on Macs with Apple Silicon chips (M1, M2, etc.), but is not supported on other devices running ARM processors, which includes most phones and tablets.
  • If your backup is unusually large (more than 1 TB or 1 million files), you must configure the CrashPlan app to use more RAM than the minimum requirement.
  • The CrashPlan app requires an Internet connection for almost all activity, including signing in, backing up, restoring, and changing most settings. 
  • The CrashPlan app requires a graphical user interface (GUI) for use on all operating systems. The app's desktop UI typically requires a screen area at least 1080 pixels wide by 1920 pixels high.

Following are the minimum requirements for devices running the CrashPlan app. However, depending on usage, the CrashPlan app may need more than the listed minimums to operate effectively.

OS Hardware Software
Windows
  • 2 GHz dual-core CPU
  • 2 GB memory
  • 2 GB drive space

Supported 64-bit Windows operating systems for the devices in the CrashPlan cloud environment 

Mac

  • Apple Silicon or 2 GHz 64-bit Intel CPU
  • 2 GB memory
  • 2 GB drive space

Supported Mac operating systems for devices in the CrashPlan cloud environment 

Linux
  • 2 GHz CPU
  • 2 GB memory
  • 2 GB drive space

Supported Linux operating systems for devices in the CrashPlan cloud environment1

Install:

  • libgconf-2-4
  • libXScrnSaver
  • net-tools
  • libnss3
  • libxss1 (Ubuntu 14.04 only)
  • libnsl (Red Hat Enterprise Linux 8.1 and later only)

1 The CrashPlan app supports extended update support (EUS) versions of Red Hat Enterprise Linux and long-term support (LTS) versions of Ubuntu.

Previously supported operating system versions

For previously supported operating system versions, see our article on operating system support

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