This article lists system requirements for the CrashPlan app in CrashPlan environments licensed for CrashPlan.
- These system requirements are the minimum requirements to install the CrashPlan app. Use more powerful hardware for the best performance.
- The CrashPlan app is supported on Macs with the Apple M1 chip, but is not supported on other devices running ARM processors, which includes most phones and tablets.
- If your backup is unusually large (more than 1 TB or 1 million files), you must configure the CrashPlan app to use more RAM than the minimum requirement.
- The CrashPlan app requires an Internet connection for almost all activity, including signing in, backing up, restoring, and changing most settings.
- The CrashPlan app requires a graphical user interface (GUI) for use on all operating systems. The app's desktop UI typically requires a screen area at least 960 pixels wide by 780 pixels high. Some systems may be able to display it as small as 900 pixels by 680 pixels.
Following are the minimum requirements for devices running the CrashPlan app. However, depending on usage, the CrashPlan app may need more than the listed minimums to operate effectively.
1 The CrashPlan app supports extended update support (EUS) versions of Red Hat Enterprise Linux and long-term support (LTS) versions of Ubuntu.
Previously supported operating system versions
For previously supported operating system versions, see our article on operating system support.