Change your password (Small Business)

Password requirements

Access the CrashPlan console from the CrashPlan app

1. Open the CrashPlan app. 
2. Select  Settings.
3. Click General.
4. in the bottom-right corner of the dialog, click Manage account on the web. Your browser displays the CrashPlan console sign-in dialog.

Change your password from the CrashPlan console

1. Sign in to the CrashPlan console with your current password. 
   The CrashPlan console displays your user details.
2. From the action menu  in the upper-right corner, select Edit.
   The CrashPlan console displays your username and password information.
   
3. Enter your Old Password.
4. Enter your new Password, then re-enter it in Confirm Password.
   • Passwords must be at least 8 characters. For stronger security, use 16 characters or more.
   • Passwords must have at least one uppercase letter, one lowercase letter, and one number. Special characters and symbols are also allowed.
   • Passwords can't contain spaces or 3 or more repeating letters, numbers, or characters.
   • Passwords shouldn't contain common words or phrases that are easily guessed (like "password" or "letmein").
   • Never reuse passwords. Don't use a password for CrashPlan that you use for any other online account.
5. Click Update User.
   New password for all devices
   The password is changed for all devices on your account. 

Password reset link
The password reset link is time-sensitive and will expire. If you do not see the password reset instructions in your email inbox, check your spam folders.