CrashPlan for Small Business administrator resources glossary


List of administrator-related terms and definitions.


Account password

Password you supplied when you registered your user account.

Administration console

See CrashPlan console.


See replace device.


An archive contains backed-up data for a single device. Each archive is securely encrypted using an archive encryption key.

Archive key password

The password supplied when you enable the archive key password option for your archive’s encryption. If you enable this option, you must supply the archive key password to restore your files. See also account password and secured key.

Archive maintenance

A task that checks the health of each active archive on a regular schedule. Archive maintenance removes excess file versions, deleted files, and files no longer selected for backup. It also identifies and corrects corrupted data. 

Administrators can start the archive maintenance manually from the CrashPlan console. Users can start the archive maintenance in the CrashPlan app with the Run Maintenance button.


  1. The files that you saved to another location, so you can restore them in case of loss. Also known as “backup archive.”
  2. The operation in which files are sent and stored in the CrashPlan cloud or a local destination, as in, “Your backup is in progress.”

Backup frequency

The setting for how often the CrashPlan app backs up files or file revisions.

Backup set

A group of files backed up to a specific location or with specific settings.


Devices, users, and organizations can be blocked. This is non-destructive, and no data is lost. Blocked devices continue to back up, but blocked users cannot sign in or restore files on any of their devices. Blocked organizations prevent all of that organization’s users from signing in or restoring files. A blocked user continues to use a subscription.


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The final step of archive maintenance. Compaction reclaims disk space by removing the following from the backup archive: old file versions and old deleted files (according to user or administrator settings), and files no longer selected for backup.


Reduces the size of files so they take less space and less time to send. The CrashPlan app compresses files before sending them for backup, which increases the overall backup speed. This compression is lossless. The CrashPlan app does not compress certain types of files, such as files ending in .zip.

CrashPlan console

The web-based interface used to detect and investigate security concerns, and to perform administrative functions (such as managing users, organizations, and numerous other settings) for the CrashPlan for Small Business environment.

Formerly called the "administration console."

CrashPlan for Small Business environment

A broad term for all parts of a CrashPlan for Small Business installation, which might include the CrashPlan console, users, and devices. 

CrashPlan platform

The services that power the CrashPlan for Small Business environment including storage, transport, directory, identity, policy, and search.

CrashPlan service

The engine that runs backup operations in the background on a device running the CrashPlan app.

Custom key

An encryption key that is user-created (using the Passphrase or Generate options) and is used instead of the encryption key generated by the CrashPlan app. The custom key option greatly increases user responsibility because there is no way to recover a backup if the custom key is lost or forgotten, and our Customer Champions have no way to help recover a custom key.


A page of the CrashPlan console with stats and graphs across all organizations.

Data de-duplication

Process in which duplicate files (and parts of files) are identified and backed up only once. Data de-duplication runs on each source device.


Stop a backup and queue the archive for deletion. Deactivated users cannot sign in.


Cause the CrashPlan app on a device to sign out. This is non-destructive and no files are deleted. The user of the device will be able to sign in again. A deauthorized device continues to use a subscription. Only devices can be deauthorized; users cannot. 


Location where your files are backed up. For example: an external drive or CrashPlan for Small Business cloud storage.


A single computer within your CrashPlan for Small Business environment, identified by its GUID. May be used interchangeably with endpoint


The process of getting files from a backup destination. Downloading allows you to get backed-up files from any device, any time.


Encode files so no unauthorized persons can read them.

Encryption key

A string that a cryptographic algorithm uses to encrypt files.


A single computer within your CrashPlan for Small Business environment, generally running the CrashPlan app software and uniquely identified by its GUID. May be used interchangeably with device.

Enhanced security

An encryption level upgraded from the standard security option. CrashPlan has two enhanced security options: archive key password and custom key. Also called upgraded security.

External address

A device's public IP address.

File metadata

Data about a file. For example, file size, file type, date created, date last modified, etc.


  1. Globally Unique IDentifier. A number generated and assigned to each device, plan, and server in the CrashPlan for Small Business environment. Used to associate each device with its backup archive.
  2. A CrashPlan app command-line interface command to view and manipulate the GUID value for the current device.

Incremental backup

The process of saving only the parts of files that changed since the last backup.

Initial backup

The very first backup performed on a specific source device. The initial backup of files takes significantly longer than later, incremental backups.

Local folder

A type of backup destination that is attached directly to the same device. For example, a folder in the file system or an external drive.


A type of backup in which files are transmitted over the Internet or WAN. In the CrashPlan app, the CrashPlan for Small Business online destination is considered an online destination.


The hierarchical level in the CrashPlan for Small Business environment for users and their devices. You can define many settings at the organization level.

Real-time backup

The process of backing up files immediately after the files were created or changed. This protects you from loss that might occur if backups are scheduled only at specific times.

Replace device

The process of a new device taking the place of a device that has been lost, stolen, sold, reformatted, etc. The replace device process is optional when CrashPlan for Small Business detects a new device on an existing account. The replace device process transfers the backup archive, backup file selection, and backup settings to the new device. It also deactivates the other device so it can longer back up.


See download.


A process where the source device and the storage destination compare what files the source has sent vs. what files are actually stored on the destination.

System property

An attribute that defines functions and features of the CrashPlan for Small Business environment. System properties are usually enabled, disabled, or configured from the CrashPlan console command-line interface.


A single account in your CrashPlan for Small Business environment. A user account has a single set of sign-in credentials (username and password) and a single encryption key for all backups.

Version retention

Setting to specify how many versions of a file to keep over time. Removing older and less relevant versions can reduce the size of your backup archive. The default setting keeps more of your recent versions and fewer of your older ones.

Web restore

The ability to restore files from the CrashPlan console and download files from a web browser. Web restore is a secondary method of restoring files.

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