Check the status of your backup (Small Business)


CrashPlan for Small Business offers multiple different ways to see information about your backup: via the CrashPlan icon in the notification area (Windows) and menu bar (Mac), the CrashPlan app, and the CrashPlan console. This article describes these ways to check the status of your backup and ensure you're protected from data loss. 

The CrashPlan icon

The CrashPlan icon offers quick access to basic functions. Use the icon to:

  • View the backup status
  • Start a backup
  • Open the CrashPlan app
  • Pause the CrashPlan service

To open the notification area item (Windows) or the menu bar app (Mac):

  • Windows: In the lower-right corner of the screen, click the CrashPlan icon crashplan-menu-icon.png.
  • Mac: In the top-right corner of the screen, click the CrashPlan icon crashplan-menu-icon.png.

The CrashPlan app

The CrashPlan app is available from your desktop and allows you quick and easy access to your files. From the CrashPlan app, you can:

  • Back up your device
  • Restore files from all the devices on your account (including restores larger than 250MB) 
  • Change your backup settings, device preferences, and file selection
  • Manage local backups

There are various ways to open the CrashPlan app


The CrashPlan console

The CrashPlan console provides a more in-depth ability to manage backups and restores such as:

  • Change information on your account, including your billing information
  • Change your backup settings
  • Add and deactivate users
  • Change reporting
  • Change file verification scan settings

To access the CrashPlan console, use a supported web browser to visit the CrashPlan for Small Business sign in page.

Features comparison

The following table provides a high-level view of the different functionality available in the CrashPlan icon, CrashPlan app, and CrashPlan console .

Functionality CrashPlan icon CrashPlan app CrashPlan console
View backup status X X X
Pause the CrashPlan service X X X
Start a backup X X X
Restore files   X X (limit of 250MB)
Change backup settings and file selection   X X
Manage local backups   X  
View your backup history   X X
View high-level information about storage and users     X
Change account and billing information     X
Manage users, their devices, add new users, and manage administrator roles     X
Change reporting settings     X
Change file verification scan settings     X


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