Back up Dropbox

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The CrashPlan app can back up your Dropbox folder just like any other folder containing personal files. Backing up your Dropbox folder is a great way to protect yourself against accidentally deleted files. This tutorial explains how to update your file selection to include Dropbox folders and files.

Non-CrashPlan products
​Information about products from other manufacturers is intended as a resource to help you get the most out of CrashPlan products. However, our technical support team cannot provide direct assistance for these products. For assistance with products not developed by CrashPlan, contact the product's manufacturer.


  • Files and folders placed in your Dropbox folder are stored directly on your computer's hard drive. The CrashPlan app can back up these files as long as they are included in your backup file selection.
  • If you use the Dropbox Smart Sync feature to store your files online, you must make sure the files are available locally before you can back them up with the CrashPlan app. Right-click a file, and choose Local from the Smart Sync menu to download the file to your computer and make it available locally. 


Dropbox creates a folder for your files that is located within the user folder on your computer. The CrashPlan app app backs up your user folder by default. If you have changed your file selection, verify that the Dropbox folder on your computer is selected for backup.

  1. Click Manage Files.
  2. Navigate to the Dropbox folder:
    • Windows: C:\Users\<Your user name>\Dropbox
    • Mac: /Users/<username>/Library/CloudStorage/Dropbox
  3. Select the Dropbox folder.
  4. Click Save.
    The CrashPlan app begins a file verification scan and then backs up the new files. 

 Restoring Dropbox files on macOS

When restoring files on macOS devices, you must navigate to /Users/<username>/Library/CloudStorage/Dropbox in the macOS file system to find offline Dropbox files available to restore.

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