Overview
This article lists the operating systems that CrashPlan supports for CrashPlan for Small Business and the anticipated date when support will end.
CrashPlan supports the CrashPlan app running on computers whose operating systems are supported by their vendors. CrashPlan does not support its software on computers running an operating system that is no longer supported by its vendor, including operating systems past the end of vendor support receiving patches through an extended security update program.
For details, see our Operating system support policy.
CrashPlan regularly sends out email communications about changes in operating system support. For more information, see our supported operating systems announcements.
Supported operating systems
The following operating systems are currently supported for the CrashPlan for Small Business CrashPlan app.
Windows
The CrashPlan app is supported on computers running Windows operating systems until the end of the Enterprise and Education editions support lifecycle. The Windows lifecycle is typically 18 months from release date. For details on the support lifecycle for Windows, see Microsoft's Windows lifecycle fact sheet.
| OS version | Release date | End of service for Enterprise and Education editions | Anticipated end of CrashPlan support |
|---|---|---|---|
| Windows 11, version 22H2 | September 20, 2022 | October 14, 2025 | October 14, 2025 |
| Windows 10, version 22H2 | October 18, 2022 | May 13, 2025 | May 13, 2025 |
| Windows 10, version 21H2 | November 16, 2021 | June 11, 2024 | June 11, 2024 |
| Windows 11, version 21H2 | October 5, 2021 | October 5, 2024 | October 8, 2024 |
|
Windows Server 2022 Standard Edition |
August 18, 2021 | Oct 14, 2031** | Oct 14, 2031 |
| Windows Server 2019 Standard Edition | November 13, 2018 | January 9, 2029** | January 9, 2029 |
|
Windows Server 2016 Standard Edition |
October 15 2016 | January 12, 2027** | January 12, 2027 |
|
Windows Server 2012 R2, Standard Edition |
October 18, 2013 |
October 10, 2023** | October 10, 2023 |
* End of extended support.
** End of extended support for Windows Server. For details on the support lifecycle for Windows Server, see Microsoft's Windows Server release information.
Mac
The CrashPlan app is supported on computers running macOS until Apple no longer supports the operating system. Apple does not adhere to an official support lifecycle cadence. See Apple's macOS Support page for information on support for its operating systems.
| macOS version | Release date | Anticipated end of extended support by Apple | Anticipated end of CrashPlan support |
|---|---|---|---|
| macOS Ventura 13 | October 24, 2022 | October 2025* | October 2025 |
| macOS Monterey 12 | October 25, 2021 | October 2024* | October 2024 |
| macOS Big Sur 11 | November 12, 2020 | November 2023* | November 2023 |
* Source: See "Support status" in Wikipedia articles for macOS Ventura, macOS Monterey, and macOS Big Sur.
Linux
Red Hat Enterprise Linux
The CrashPlan app is supported on the latest minor release for each supported major RHEL version. For details on the support lifecycle, see Red Hat Enterprise Linux Life Cycle.
| OS version | Release date | Anticipated end of CrashPlan support | Next minor version release date |
|---|---|---|---|
| Red Hat Enterprise Linux 9 | May 17, 2022 | N/A | Q4 2022 |
| Red Hat Enterprise Linux 8 | May 8, 2021 | N/A | Q4 2022 |
|
Red Hat Enterprise Linux 7 (Final Release) |
September 30, 2020 | June 30, 2024 | N/A |
Ubuntu
The CrashPlan app is supported on computers running Ubuntu operating systems until the end of Ubuntu's Long Term Support (LTS) lifecycle. The LTS lifecycle is 5 years from release date. For details on the support lifecycle, see The Ubuntu lifecycle and release cadence.
| OS version | Release date | End of LTS support by Ubuntu | Anticipated end of CrashPlan support |
|---|---|---|---|
| Ubuntu 22.04 | April 21, 2022 | April 2027 | April 2027 |
| Ubuntu 20.04 | April 23, 2020 | April 2025 | April 2025 |
Previously supported operating systems
The following operating systems were previously supported for the CrashPlan for Small Business CrashPlan app, but are no longer supported.
Crashplan app updates may be blocked on unsupported operating systems
CrashPlan app upgrades may be blocked on unsupported operating systems
If your computer runs an older version of an operating system that is no longer supported by CrashPlan, CrashPlan may block upgrade of the CrashPlan app on the computer. To permit upgrade to the most recent CrashPlan app, update the operating system on the computer to a supported version.
Windows
| Operating system | Vendor and CrashPlan support ended | Last supported CrashPlan app version |
|---|---|---|
| Windows 10, version 20H2 | May 9 2023 | 11.0.1 |
| Windows 10, version 21H1 | December 13, 2022 | 10.4.1 |
| Windows 10, version 1909 | May 10, 2022 | 8.8.4 |
| Windows 10, version 2004 | December 14, 2021 | 8.7 |
| Windows 10, version 1809 | May 11, 2021 | 8.6 |
| Windows 10, version 1803 | May 11, 2021 | 8.6 |
| Windows 10, version 1903 | December 8, 2020 | 8.5 |
|
Windows 10, version 1709 |
October 13, 2020 | 8.2 |
| Windows 10, version 1703 | October 9, 2018 | 6.8 |
| Windows 8.1 | January 10, 2023 | 10.4.1 |
| Windows 8 | January 9, 2018 | 6.8 |
| Windows 7 SP1* | January 14, 2020 | 7.4 |
| Windows Vista Service Pack 2 | April 11, 2017 |
4.7 |
| Windows XP |
Vendor support ended:
CrashPlan support ended: |
4.7 |
| Windows Server 2012 | October 9, 2018 | 4.7 |
| Windows Server 2008 R2 Standard Edition |
January 14, 2020** | 7.6 |
| Windows Server 2008 | January 13, 2015 | 4.7 |
| Windows Server 2003 | July 14, 2015 | 4.2 |
* Windows 7 is no longer supported. For help moving from Windows 7 to Windows 10, see Use the CrashPlan app to help move to Windows 10 (CrashPlan).
** See Microsoft's article Announcing new options for SQL Server 2008 and Windows Server 2008 End of Support.
Mac
| Operating system | Vendor and CrashPlan support ended | Last supported CrashPlan app version |
|---|---|---|
| macOS Catalina 10.15 |
Vendor support ended: November 2022 CrashPlan support ended: November 2022 |
10.4 |
| macOS Mojave 10.14 | Vendor support ended: November 2021 CrashPlan support ended: January 2022 |
8.8 |
| macOS High Sierra 10.13 | November 2020 | 8.5 |
| macOS Sierra 10.12 | November 2019 | 7.2 |
| OS X El Capitan 10.11 | August 2018 | 6.8 |
| OS X Yosemite 10.10 |
Vendor support ended:
CrashPlan support ended: |
6.8 |
| OS X Mavericks 10.9 |
Vendor support ended:
CrashPlan support ended: |
6.8 |
| OS X Mountain Lion 10.8 | September 2015 |
4.7 |
| OS X Lion 10.7 | October 2014 |
4.7 |
| Mac OS X Snow Leopard 10.6 | February 2014 | 4.21 |
| Mac OS X Leopard 10.5 | June 2011 | 3.6.4 |
| Mac OS X Tiger 10.4 | September 2009 | 3.2 |
1 Some computers running version 4.2 automatically upgraded to version 4.3. Computers that automatically upgraded were supported through version 4.3.
Linux
| Operating system | Vendor and CrashPlan support ended | Last supported CrashPlan app version |
|---|---|---|
| Ubuntu 18.04 | June 2023 | 11.0.1 |
| Ubuntu 16.04 | April 2021 | 8.6 |
| Ubuntu 14.04 | April 2019 | 6.9 |
External resources
Windows
Mac
- Apple: macOS support
- Wikipedia: macOS release history
Linux
Red Hat Enterprise Linux
- Red Hat: Red Hat Enterprise Linux Life Cycle
- Wikipedia: Red Hat Enterprise Linux version history and timeline
Ubuntu
- Ubuntu: The Ubuntu lifecycle and release cadence
- Ubuntu wiki: Releases
- Wikipedia: Ubuntu version history