CrashPlan for Small Business supported operating systems

Overview

This article lists the operating systems that CrashPlan supports for CrashPlan for Small Business and the anticipated date when support will end.

CrashPlan supports the CrashPlan app running on computers whose operating systems are supported by their vendors. CrashPlan does not support its software on computers running an operating system that is no longer supported by its vendor, including operating systems past the end of vendor support receiving patches through an extended security update program.

For details, see our Operating system support policy

CrashPlan regularly sends out email communications about changes in operating system support. For more information, see our supported operating systems announcements.

Supported operating systems

The following operating systems are currently supported for the CrashPlan for Small Business CrashPlan app.

Windows

The CrashPlan app is supported on computers running Windows operating systems until the end of the Enterprise and Education editions support lifecycle. The Windows lifecycle is typically 18 months from release date. For details on the support lifecycle for Windows, see Microsoft's Windows lifecycle fact sheet

OS version Release date End of service for Enterprise and Education editions Anticipated end of CrashPlan support
Windows 11, version 22H2 September 20, 2022 October 14, 2025 October 14, 2025
Windows 10, version 22H2 October 18, 2022 May 13, 2025 May 13, 2025
Windows 10, version 21H2 November 16, 2021 June 11, 2024 June 11, 2024
Windows 11, version 21H2 October 5, 2021 October 5, 2024 October 8, 2024
Windows 10, version 21H1 May 18, 2021 December 13, 2022 December 13, 2022
Windows 10, version 20H2 October 20, 2020 May 9, 2023 May 9, 2023
Windows 8.1 October 17, 2013 January 10, 2023* January 10, 2023

Windows Server 2022 Standard Edition

August 18, 2021 Oct 14, 2031** Oct 14, 2031
Windows Server 2019 Standard Edition November 13,  2018 January 9, 2029** January 9, 2029

Windows Server 2016 Standard Edition

October 15 2016 January 12, 2027**  January 12, 2027

Windows Server 2012 R2, Standard Edition

October 18,

2013

October 10, 2023** October 10, 2023

* End of extended support. 
** End of extended support for Windows Server. For details on the support lifecycle for Windows Server, see Microsoft's Windows Server release information

Mac

The CrashPlan app is supported on computers running macOS until Apple no longer supports the operating system. Apple does not adhere to an official support lifecycle cadence. See Apple's macOS Support page for information on support for its operating systems. 

macOS version Release date Anticipated end of extended support by Apple Anticipated end of CrashPlan support
macOS Ventura 13 October 24, 2022 October 2025* October 2025
macOS Monterey 12 October 25, 2021 October 2024* October 2024
macOS Big Sur 11 November 12, 2020 November 2023* November 2023

* Source: See "Support status" in Wikipedia articles for macOS Ventura, macOS Monterey, and macOS Big Sur.

Linux

Red Hat Enterprise Linux

The CrashPlan app is supported on the latest minor release for each supported major RHEL version. For details on the support lifecycle, see Red Hat Enterprise Linux Life Cycle.

OS version Release date Anticipated end of CrashPlan support Next minor version release date
Red Hat Enterprise Linux 9 May 17, 2022 N/A Q4 2022
Red Hat Enterprise Linux 8 May 8, 2021 N/A Q4 2022

Red Hat Enterprise Linux 7

(Final Release)

September 30, 2020 June 30, 2024 N/A

Ubuntu

The CrashPlan app is supported on computers running Ubuntu operating systems until the end of Ubuntu's Long Term Support (LTS) lifecycle. The LTS lifecycle is 5 years from release date. For details on the support lifecycle, see The Ubuntu lifecycle and release cadence.

OS version Release date End of LTS support by Ubuntu Anticipated end of CrashPlan support
Ubuntu 22.04 April 21, 2022 April 2027 April 2027
Ubuntu 20.04 April 23, 2020 April 2025 April 2025

Ubuntu 18.04

April 26, 2018

April 2023  April 2023

Previously supported operating systems

The following operating systems were previously supported for the CrashPlan for Small Business CrashPlan app, but are no longer supported.

 Crashplan app updates may be blocked on unsupported operating systems

CrashPlan app upgrades may be blocked on unsupported operating systems
If your computer runs an older version of an operating system that is no longer supported by CrashPlan, CrashPlan may block upgrade of the CrashPlan app on the computer. To permit upgrade to the most recent CrashPlan app, update the operating system on the computer to a supported version.

Windows

Operating system Vendor and CrashPlan support ended Last supported CrashPlan app version
Windows 10, version 1909 May 10, 2022 8.8.4
Windows 10, version 2004 December 14, 2021 8.7
Windows 10, version 1809 May 11, 2021 8.6
Windows 10, version 1803 May 11, 2021 8.6
Windows 10, version 1903 December 8, 2020 8.5

Windows 10, version 1709

October 13, 2020 8.2
Windows 10, version 1703 October 9, 2018 6.8
Windows 8 January 9, 2018  6.8
Windows 7 SP1* January 14, 2020 7.4
Windows Vista Service Pack 2 April 11, 2017

4.7

Windows XP

Vendor support ended:
April 14, 2009

 

CrashPlan support ended:
November 2015

4.7

Windows Server 2012 October 9, 2018 4.7
Windows Server 2008 R2 
Standard Edition
January 14, 2020** 7.6
Windows Server 2008 January 13, 2015 4.7
Windows Server 2003 July 14, 2015 4.2

 * Windows 7 is no longer supported. For help moving from Windows 7 to Windows 10, see Use the CrashPlan app to help move to Windows 10 (CrashPlan).
** See Microsoft's article Announcing new options for SQL Server 2008 and Windows Server 2008 End of Support

Mac

Operating system Vendor and CrashPlan support ended Last supported CrashPlan app version
macOS Catalina 10.15

Vendor support ended: November 2022

CrashPlan support ended: November 2022

10.4

macOS Mojave 10.14 Vendor support ended:
November 2021

CrashPlan support ended:
January 2022
8.8
macOS High Sierra 10.13 November 2020 8.5
macOS Sierra 10.12 November 2019 7.2
OS X El Capitan 10.11 August 2018 6.8
OS X Yosemite 10.10

Vendor support ended:
August 2017

 

CrashPlan support ended:
August 2018

6.8
OS X Mavericks 10.9

Vendor support ended:
September 2016

 

CrashPlan support ended:
August 2018

6.8
OS X Mountain Lion 10.8 September 2015

4.7

OS X Lion 10.7 October 2014

4.7

Mac OS X Snow Leopard 10.6 February 2014 4.21
Mac OS X Leopard 10.5 June 2011 3.6.4
Mac OS X Tiger 10.4 September 2009 3.2

Some computers running version 4.2 automatically upgraded to version 4.3. Computers that automatically upgraded were supported through version 4.3.

Linux

Operating system Vendor and CrashPlan support ended Last supported CrashPlan app version
Ubuntu 16.04 April 2021 8.6
Ubuntu 14.04 April 2019 6.9

Mobile app supported operating systems

The following operating systems are supported for the CrashPlan for Small Business mobile app

Mobile OS Version
Android Android 5.0 and later
iOS iOS 11.0 and later

External resources

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