View your receipts (Small Business)

 This article applies only to CrashPlan for Small Business


This article explains your options for viewing and obtaining receipts from CrashPlan for Small Business.


Receipts for CrashPlan for Small Business do not include value-added tax (VAT) information for any customers.

View your CrashPlan for Small Business receipts


CrashPlan for Small Business receipts are sent via email for subscription changes. You can also get receipts emailed to you automatically each month. 

 Only the subscription administrator receives receipts

Receipts are sent to the subscription administrator automatically via email. Only one user can be subscription administrator at a time, so it is not possible to add additional recipients for these emails.

For subscription changes

By default, we email a CrashPlan for Small Business receipt:


To receive a receipt via email automatically each month: 

  1. Sign in to the CrashPlan console. 
  2. Select Account
  3. Click Manage My Subscription
    The My Subscriptions page opens. 
  4. Click Manage Subscription
  5. For Receive Renewal Receipts, select On


CrashPlan for Small Business subscription administrators can view CrashPlan for Small Business receipts at any time.

Viewing receipts

  1. Sign in to the CrashPlan console.
  2. Go to Account.
  3. Click View Current Billing Information to view your receipts.
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