View CrashPlan for Small Business receipts

Overview

This article explains your options for viewing and obtaining receipts from CrashPlan for Small Business.

Considerations

Receipts for CrashPlan for Small Business do not include value-added tax (VAT) information for any customers.

View your CrashPlan for Small Business receipts

Email

CrashPlan for Small Business receipts are sent via email for subscription changes. You can also get receipts emailed to you automatically each month. 

For subscription changes

By default, we email a CrashPlan for Small Business receipt:

Monthly

To receive a receipt via email automatically each month: 

  1. Sign in to the CrashPlan console. 
  2. Select Account
  3. Click Manage My Subscription
    The My Subscriptions page opens. 
  4. Click Details
  5. For Receive Renewal Receipts, select On

Online

CrashPlan for Small Business subscription administrators can view CrashPlan for Small Business receipts at any time.

Viewing subscriptions purchased after November 2016

  1. Sign in to the CrashPlan console.
  2. Go to Account.
  3. Click View Current Billing Information to view subscriptions you purchased after November 2016.

Managing subscriptions purchased before November 2016

  1. Sign in to the CrashPlan console.
  2. Go to Account.
  3. View subscriptions under Previous Billing History for subscriptions you purchased before November 2016.
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