Overview
As a CrashPlan for Small Business administrator, use this article to quickly locate resources for configuring and managing your CrashPlan for Small Business environment. After you set up CrashPlan for Small Business, follow the next steps suggested here.
Backup
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Adjust settings for optimal speed.
- Prevent your computer from going to sleep.
- Increase the system resources the CrashPlan app is allowed to use.
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Back up to a second destination.
- Back up to an external drive to improve backup redundancy.
- Local destinations can be used for faster backups and restores.
- View your backed-up files with CrashPlan for Small Business: Validate what files are backed up.
- Back up all of your important business data:
Familiarize yourself with the CrashPlan console
Explore the CrashPlan console.
- Learn the basics of navigating the CrashPlan console.
- Use the CrashPlan console to view, manage, monitor, and configure your CrashPlan for Small Business environment.
- Apply settings across your CrashPlan for Small Business environment.
Configure and manage your environment
Configure appropriate backup policies and settings for your organization.
Adjust memory settings
If your backup selection exceeds 1 TB of storage (or 1 million files), adjust CrashPlan app settings to match the amount of memory required for backup.
Configure backup policies
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Considerations for defining your CrashPlan for Small Business backup policies.
- Review considerations for controlling what, how, and where data is backed up.
- Review relevant case studies for tuning your CrashPlan for Small Business environment.
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Configure device backup settings.
Define backup settings for all devices or individual devices from the CrashPlan console. -
Use include and exclude filters to fine-tune what is backed up.
Refine what data is backed up using file extensions, filename patterns, substitution variables, and regular expressions.
Grant and remove access
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Review blocking, deactivating, and deauthorizing concepts.
- Consider use cases for restricting access to data.
- Take action to secure lost or stolen devices.
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Deactivate and reactivate users and devices.
- Deactivate users and devices.
- Reactivate user accounts and any associated devices, and reinstate users' backup data.
CrashPlan for Small Business pricing is device-based, so you are charged for each active device.
Configure backup alert recipients
By default, administrator users receive backup alert report emails. You can add more users to the list of recipients in the CrashPlan console from Reporting.
Troubleshooting
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Troubleshoot the CrashPlan app.
Troubleshoot the most commonly reported issues with the CrashPlan app. - Troubleshoot devices where backup does not reach 100% complete.
Foundational concepts
For an understanding of the foundational concepts underpinning the CrashPlan for Small Business environment, refer to the article below.
How Backup Works
An explanation of how CrashPlan for Small Business analyzes, compresses, encrypts, transmits, and stores data.
Resources and support
For additional information, search our support articles or contact our technical support team.