Onboard customers with CrashPlan for MSPs


This article describes how to onboard customers as a CrashPlan for MSPs administrator. 

 Interested in becoming a CrashPlan for MSPs Partner?

For more details about the program and to submit an inquiry, visit the CrashPlan website.

Step 1: Add organizations

Organizations are a method for organizing users and applying shared settings. Create a separate organization for each customer. This configuration:  

  • Ensures data privacy for your customers 
  • Enables you to manage your customers separately 
  • Streamlines your billing structure so you can easily determine what to charge each customer 

For full instructions, see Add organizations for user management in CrashPlan

 Shared organizations compromise data privacy

If you add users from different customers to the same organization, any user with administrator permissions can view, modify, and restore data for all other users in that shared organization, regardless of the user's customer affiliation. 

Step 2: Add users

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