Lock proxy settings in the CrashPlan console

This article applies to CrashPlan Enterprise and MSPs.png


This article explains how to lock proxy settings in the CrashPlan console. Locking proxy settings prevents users from changing them in the CrashPlan app.


  1. Sign in to the CrashPlan console.
  2. Choose Administration > Environment > Organizations
  3. On the Active tab, click the organization name. You may need to expand the parent organization.
  4. From the action menu, choose Device Backup Defaults.
  5. On the General tab, deselect Use device defaults from parent and click Save. 
  6. From the action menu, choose Device Backup Defaults.
  7. Click the Network tab.
  8. Scroll to the Proxy section.
  9. Review both the Enabled and PAC URL settings.
    • If the lock icon Locked-icon-source.png appears for both settings, they are already locked. No further action is needed.
    • If the unlocked icon unlock.png appears for either setting, click it to lock the setting. Both settings should be locked. Even if you are not using a proxy server, it is still a best practice to lock the settings to prevent potential security vulnerabilities introduced by users adding their own proxy configuration.
  10. Follow the prompts to confirm this change.
  11. Click Save.


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