Download and install CrashPlan for Small Business

Overview

To protect all of your data, it's important to back up all of your devices. This article shows you how to download and install the CrashPlan app for CrashPlan for Small Business on all the Windows, Mac, and Linux devices in your small business. 

The CrashPlan app installers are only available from the CrashPlan for Small Business console.

Considerations

You must have a CrashPlan for Small Business account before you can download the CrashPlan app. If you don't have an account, sign up now.  

Before you begin

  • In some situations, you may prefer to install the CrashPlan app for multiple users on the same computer, instead of following the installation instructions below.
  • With CrashPlan for Small Business, you are billed each month for the number of active devices in your organization, regardless of the number of users you have.  
  • Most CrashPlan for Small Business administrators prepare to install the CrashPlan app using one of these methods:
    • Download the CrashPlan app installer once, then copy the installer to multiple devices.
    • On each device, download the CrashPlan app installer from the CrashPlan for Small Business CrashPlan console.

Step 1: Download the CrashPlan app installer 

  1. Sign in to your CrashPlan for Small Business console with your CrashPlan for Small Business username and password.
  2. Go to Downloads.
    CrashPlan for Small Business Downloads screen.png
  3. Click the appropriate Download icon app_downloads-download_icon-1.png for your device's operating system.
    Most Windows devices will use the Windows (64-bit) installer.

Direct download links

If you're unable to sign in to the CrashPlan console, you can use the links below to download the appropriate installer for your operating system.

Step 2: Install the CrashPlan app

Each user installs and signs in to the CrashPlan app using their own username and password.

  1. Run the CrashPlan app installer on the device where you want to install CrashPlan for Small Business.
    • Windows: Double-click the MSI file.
    • Mac: Mount the DMG and double-click the PKG file.
    • Linux: Unpack the .tgz archive and run the included install.sh Bash script: sudo ./install.sh
  2. After the installation is complete, sign in to the CrashPlan app using your CrashPlan for Small Business username and password.
    If you don't have a username and password, your CrashPlan for Small Business administrator can create them.

  By default, the CrashPlan app requires you to enter your account password each time it is opened. 

 

Next steps

For next steps, including completing setup and starting your backup, see Set up CrashPlan for Small Business.  

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