CrashPlan for Small Business requirements

Overview

This article lists the system requirements and network ports for your CrashPlan for Small Business environment.

CrashPlan console requirements

  • Minimum resolution: 1024x768
  • Web browser:
    • Chrome (most recent)
    • Firefox (most recent)
    • Microsoft Edge (most recent built on Chromium, on Windows)
    • Safari (most recent, on Mac and Linux)

The CrashPlan console does not support mobile web browsers.

CrashPlan app requirements

  • These system requirements are the minimum requirements to install the CrashPlan app. We recommend using more powerful hardware for the best performance.
  • The CrashPlan app is supported on Macs with the Apple M1 chip, but is not supported on other devices running ARM processors, which includes most phones and tablets.
  • If your backup is unusually large (more than 1 TB or 1 million files), you must configure the CrashPlan app to use more RAM than the minimum requirement.
  • The CrashPlan app requires an Internet connection for almost all activity, including signing in, backing up, restoring, and changing most settings.
  • The CrashPlan app requires a graphical user interface (GUI) for use on all operating systems. The app's desktop UI typically requires a screen area at least 960 pixels wide by 780 pixels high. Some systems may be able to display it as small as 900 pixels by 680 pixels.

  CrashPlan for Small Business does not support API access. Commands and settings must be entered via the CrashPlan console or CrashPlan app. 

Following are the minimum requirements for devices running the CrashPlan app. However, depending on usage, the CrashPlan app may need more than the listed minimums to operate effectively.

OS Hardware Software
Windows
  • 2 GHz dual-core CPU
  • 2 GB Memory
  • 2 GB drive space

Supported Windows operating systems for CrashPlan for Small Business devices

Mac

  • Apple M1 or 2 GHz 64-bit Intel CPU
  • 2 GB Memory
  • 2 GB drive space

Supported Mac operating systems for CrashPlan for Small Business devices

Linux
  • 2 GHz 64-bit CPU
  • 2 GB Memory
  • 2 GB drive space

Supported Linux operating systems for CrashPlan for Small Business devices1 

Install:

  • libgconf-2-4
  • libXScrnSaver
  • net-tools
  • libnss3
  • libxss1 (Ubuntu 14.04 only) 
  • libnsl (Red Hat Enterprise Linux 8.1 and later only)

1 The CrashPlan app supports extended update support (EUS) versions of Red Hat Enterprise Linux and long-term support (LTS) versions of Ubuntu.

Network ports

CrashPlan app ports

Port(s)

Protocol

Source

Destination

Description

443

HTTPS

LAN networks

CrashPlan PRO Online

Communication from the device to the CrashPlan console

4244

TCP Localhost Localhost

Communication from the CrashPlan app to the CrashPlan service

4287

TCP LAN networks CrashPlan PRO Online Communication from the device to CrashPlan PRO Online

CrashPlan console ports

Port(s)

Protocol

Source

Destination

Description

4285

TCP LAN networks CrashPlan PRO Online

Communication from the device to the CrashPlan console for web restores.

 

 

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