CrashPlan app version 11.1 release notes

This page lists new features and bug fixes for CrashPlan app version 11.1

For the CrashPlan cloud, see CrashPlan cloud release notes.

CrashPlan app version 11.1.1

User devices begin automatically upgrading June 13, 2023, unless your administrator configured an update delay.

Enhancements and updates

  • Improved backup set prioritization - backup sets are now given a minimum time window to work before switching to another backup set. This change prevents scenarios where backup sets could continually interrupt each other. 
  • CrashPlan should now handle disconnects more smoothly, reducing backup and restore issues caused by connectivity problems or changes to the network stack in your environment. 
  • Improvements to logging. 
  • Security improvements. 

Bug fixes


Fixed issues where:

  • The Windows CrashPlan service quit unexpectedly on startup. 
  • The Windows UAC prompt showed a string of numbers instead of the CrashPlan application name during the uninstallation process. 
  • CrashPlan failed to automatically use Windows automatic proxy configuration (if configured). 
  • The CrashPlan app falsely indicated that there is an update available after an update completes. 
  • CrashPlan exhibited high CPU utilization on Windows Server 2022. 


Fixed issues where:

  • The CrashPlan app showed an incorrect application creation date. 
  • The CrashPlan menu bar icon would immediately hide upon opening.
  • The CrashPlan menu bar visually glitched on non-retina displays. 
  • The system displayed  “A keychain cannot be found to store ‘CrashPlan’” after deploying CrashPlan using an MDM tool. 
  • The wrong logo appeared in the Dock when clicking the CrashPlan menu bar icon. 


Fixed issues where:

  • The CrashPlan UI failed to launch on Linux devices. 
  • The CrashPlan service reported as inactive even though the service was running. 
Was this article helpful?
0 out of 0 found this helpful

Articles in this section