- CrashPlan for Home
This article is intended for CrashPlan for Home users. For Code42 CrashPlan and CrashPlan PRO documentation, read this page on our enterprise support site.
When you install the CrashPlan app on a new computer (or after reinstalling the operating system on your existing computer), CrashPlan creates a new computer ID under your account and gives you the option to adopt your previous settings. If this option disappears, you can bring it back by manually assigning a new computer ID following the steps below.
Step 1: Assign a new computer ID
- Open the CrashPlan app.
- Double-click the CrashPlan logo in the upper-right corner.
The CrashPlan command-line area opens.
- Press Enter and close the window.
This command signs you out of the CrashPlan app.
Step 2: Adopt previous computer
When prompted, sign back in by selecting Existing account and entering your email address and password. The adoption message appears at the top of the Backup tab: