- CrashPlan for Home
If you purchased a subscription, but cannot sign in to the CrashPlan app, you most likely need to create an account. Purchasing a subscription ties the subscription to your email address. However, you still need to create a new account from the CrashPlan app.
- If you purchase a subscription before creating a CrashPlan account, then you miss out on the free 30-day trial
- Subscriptions begin the day of purchase
You can create a new account when you open the CrashPlan app for the first time.