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CrashPlan Support

CrashPlan For Home Version 4.6

Applies to:
  • CrashPlan for Home
Need enterprise or small business documentation?
This article is intended for CrashPlan for Home users. For Code42 CrashPlan and CrashPlan for Small Business documentation, read this page on our enterprise support site.


Version 4.6 of the CrashPlan app is a minor release that includes a small number of enhancements and fixes. All CrashPlan apps that connect to the Code42 cloud will be upgraded over several days, beginning on March 7, 2016.

Fixes and enhancements

Windows, OS X, and Linux

Version 4.6.0

  • Security updates.
  • Performance and stability improvements.
  • CrashPlan apps installed per user on OS X devices now place upgrade logs in the correct per-user location (~/Library/Logs/CrashPlan).
  • Increases the maximum number of wireless network exclusions from 100 to 500.
  • Corrects an issue introduced in version 4.4 in which entering the wrong password too many times did not always require you to wait 10 minutes before trying again.
  • Corrects a rare issue in which adding a local destination and selecting a custom location for the backup incorrectly placed the backup archive in the default backupArchives folder.
  • Corrects an issue in which adding a file to the backup file selection and then immediately deselecting the file's parent folder could result in the file no longer being selected for backup.
  • The Linux CrashPlan app installer now automatically downloads and installs the correct Java Runtime Environment (JRE) if it does not already exist on the device.
  • Corrects an issue introduced in version 4.4 on OS X 10.11 devices in which the CrashPlan app would not open from the link in the menu bar app under certain circumstances.
  • Corrects an issue introduced in version 4.5 in which deselecting a folder for restore or backup did not always also deselect all the contents in the folder.
  • Corrects an issue in which changes to the backup file selection were not immediately detected if a file was removed and then re-added in a different case (for example, changing "My Document" to "my document").
  • The CrashPlan app CLI now properly accepts values that contain spaces.
  • Uninstalling the Windows CrashPlan app removes all files in C:\Program Files\CrashPlan.
  • Corrects a rare issue for OS X devices with an apostrophe in the hard drive name in which uninstalling the CrashPlan app could fail.
  • On Windows devices, the CrashPlan app now upgrades correctly if installed on a drive other than C:\.
  • The desktop shortcut icon for the Linux CrashPlan app now correctly appears as the CrashPlan for Home logo instead of the enterprise logo.
  • CrashPlan no longer allows you to send email invitations to friends. Instead, to start backing up to or being a destination for a friend's computer, exchange backup codes (listed in the CrashPlan app) with your friend.
  • Introduces the CLI command, which returns the local IP address and ports used by the CrashPlan app.


Version 5.2

  • Security updates.
  • Improved support for iOS 9.


Version 5.2.1

  • Performance improvements.
  • Improves support for IPv6 devices.
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