Skip to main content
CrashPlan Support

01: Welcome To CrashPlan

Applies to:
  • CrashPlan for Home
Need enterprise or small business documentation?
This article is intended for CrashPlan for Home users. For Code42 CrashPlan and CrashPlan for Small Business documentation, read this page on our enterprise support site.


Welcome, and thanks for trying CrashPlan for Home! This getting started guide is intended to help you get the most out of CrashPlan. We'll cover everything you need to know to start backing up your files today.

You can also download this guide as a PDF.

What is CrashPlan?

CrashPlan is designed to automatically back up the personal files you store on your computer. With CrashPlan, you can rest assured that no matter what happens to your computer, the photos, movies, music, emails, and documents that mean the most to you are safely backed up and can be restored at any time.

CrashPlan for Home comes in two flavors:

  • CrashPlan for Home without a subscription is free for personal use (with limited ads). You can use it to back up to folders and drives, other computers you own, or friends' computers.
  • CrashPlan for Home with a subscription offers additional premium features, like unlimited backup to our online destination, CrashPlan Central. You can restore files backed up to CrashPlan Central from a web browser or your mobile device. Additional premium features include unlimited version retention and priority support from our Customer Champion team.

Feature overview

We think you'll find that CrashPlan for Home offers numerous features that set it apart from other online backup services.

Triple Destination Protection
We believe backing up to multiple destinations is the best way to secure your files against catastrophe – that's why the only destination you ever need a subscription to use is CrashPlan Central. Local backups and backups to friends and family are always completely free of charge.

Truly Unlimited
CrashPlan does not limit the size of your backup and we won't throttle your upload speeds. Furthermore, if you have a subscription to CrashPlan Central, we don't care if you're backing up 5 GB or 5 TB, and we don't place limits on individual file sizes. Plus, we’ll never charge you extra to restore your files.

Security to Meet Your Needs
Code42, makers of CrashPlan, regards data security as the most important component of our backup services. That's why CrashPlan encrypts your backup files before any data is sent to your backup destinations, using 448-bit encryption if you have a subscription, or 128-bit encryption without a subscription. Once your files are encrypted, they are transmitted to your backup destinations over a communication channel secured by 128-bit AES encryption.

Your Files, Mobilized
With a subscription to CrashPlan for Home, you can access any file you back up to CrashPlan Central from our
free mobile app. Enjoy ready access to all your computer files from virtually anywhere, at any time. Mobilized

Web Restore
If you back up to CrashPlan Central, you can restore files from any computer with your Internet browser. This is a convenient way to access your files in pinch!

Silent And Continuous
Backing up your files shouldn't get in the way of what you're doing. That's why CrashPlan is designed to use minimal CPU power. Without any additional configuration, most people won't even notice CrashPlan is running.

Generous Retention And Versioning
CrashPlan's default setting is to never remove deleted files from your backup set. Additionally, file versions can be backed up continuously (CrashPlan for Home with a subscription), or once daily (CrashPlan for Home without a subscription). If a file becomes corrupt, or you want to return to an earlier version, you can restore from a date and time you specify.

Family Friendly
CrashPlan for Home family plan subscriptions allow you to back up two or more computers under a single account. Family plans are perfect when several people in a household need to back up their computers. If a son or daughter goes away to school, his or her computer can still be protected under a family plan.

What's next?

Sound interesting? You can get started today for free—no credit card required. Click Next (below) to begin a getting started guide that steps through setting up CrashPlan.

  • Was this article helpful?