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CrashPlan Support

Sign In Reference

Applies to:
  • CrashPlan for Home
Need enterprise or small business documentation?
This article is intended for CrashPlan for Home users. For Code42 CrashPlan and CrashPlan for Small Business documentation, read this page on our enterprise support site.

Overview

Sign in to CrashPlan from the CrashPlan app to start backups for a new user, or continue backups for an existing user.

New account sign in

Sign In Home

Item Description
a Account Status

Choose whether to sign in to a New Account or an Existing Account

b First name

Enter your first name

c Last name

Enter your last name

d Email

Enter the email address for your account

e Password

Choose a password, then enter it again as confirmation

f Create Account

Creates the CrashPlan user account with the provided information

Existing user sign in

Existing Account

Item Description
a Account Status

Choose whether to sign in to a New Account or an Existing Account

b Username

Enter your username

c Password Enter your account password
d Enterprise Server address
Code42 CrashPlan only

Enter the IP address of the enterprise server provided by your backup administrator

e Sign In

Sign in to your CrashPlan account using the provided information