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CrashPlan Support

OS X Menu Bar Reference

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This article is intended for CrashPlan for Home users. For Code42 CrashPlan and CrashPlan for Small Business documentation, read this page on our enterprise support site.


The menu bar offers Mac users quick access to basic CrashPlan operations.

To launch the menu bar:

  1. Open the CrashPlan app.
  2. Select Settings > General.
  3. Click Launch.
    Launch the menu bar

Menu bar options

To access the menu bar options, click the CrashPlan icon in the top right of the screen.

Mac Menu Bar

Item Description
a Backup status details Indicates backup in progress or when next backup is scheduled to occur. Click "i" icon to show or hide details about number and size of files being backed up.
b Backup progress Progress bar indicates completion status of backup.
c Start/pause backup Click to start or pause backup.
d Pause Select a temporary time period to pause backups, ranging from one hour to one day. Pausing prevents inbound and outbound backup, meaning that you can't restore or back up while paused.
e Show CrashPlan... Opens the CrashPlan app.
f Manage account online... Opens your account settings.
g Preferences... Select preferences for menu bar appearance and behavior.
h Quit Quits the CrashPlan app and the CrashPlan menu bar.

Menu bar preferences

Access the menu bar preferences from the menu bar options.

Menu bar preferences for macOS and OS X

Item Description
a Startup Checked - Launch CrashPlan menu bar on login
Unchecked - Launch CrashPlan menu bar from the desktop
b Transfer Rate Effective - Displays transfer rate that includes compression and data de-duplication
Actual - Displays transfer rate without accounting for compression and data de-duplication

CrashPlan dock icon

On Macs, a small lock displays on the CrashPlan app icon in your dock. That's because, in order for CrashPlan to work properly, it must be installed in the Applications folder. The lock next to this icon indicates that the application cannot be moved.