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CrashPlan Support

Backing Up Your BlackBerry

Applies to:
  • CrashPlan for Home
Need enterprise or small business documentation?
This article is intended for CrashPlan for Home users. For Code42 CrashPlan and CrashPlan for Small Business documentation, read this page on our enterprise support site.


This tutorial explains how to back up your BlackBerry backup file, which stores your contacts, emails, SMS (text) messages, and other information.

Before you begin

  • In order to back up your BlackBerry with CrashPlan, you need to first back up your BlackBerry device to your computer. Then, you can add the BlackBerry backup file to your CrashPlan backup file selection.
  • Windows only: You will need administrative privileges to change the permissions for your BlackBerry backup file.

Non-Code42 Products
Information about products from other manufacturers is intended as a resource to help you get the most out of Code42 products. However, our Customer Champions cannot provide direct assistance for these products. For assistance with products not developed by Code42, contact the product's manufacturer.



To back up your BlackBerry backup (.bbb or .ipd) file:

  1. Navigate to your BlackBerry backup file. The default location is:
    C:\Users\<user name>\My Documents\BlackBerry\Backup
  2. Add SYSTEM user permissions to the file
  3. Add the file to your CrashPlan backup file selection


To back up your BlackBerry backup (.bbb) file, simply add it to your backup file selection. The default location is: /Users/<username>/Documents/BlackBerry Backups