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CrashPlan Support

Backing Up QuickBooks On Windows

Applies to:
  • CrashPlan for Home
Need enterprise or small business documentation?
This article is intended for CrashPlan for Home users. For Code42 CrashPlan and CrashPlan for Small Business documentation, read this page on our enterprise support site.


This article provides background information and best practices for backing up QuickBook files successfully with CrashPlan.

Non-Code42 Products
Information about products from other manufacturers is intended as a resource to help you get the most out of Code42 products. However, our Customer Champions cannot provide direct assistance for these products. For assistance with products not developed by Code42, contact the product's manufacturer.


CrashPlan can back up open files, like QuickBooks' primary .QBW file, by default. However, in Windows, CrashPlan relies on VSS (Volume Shadow service) to back up these open files. While VSS works great for many applications, the file formats used by certain programs can create limitations that make VSS backups less than ideal.

Although VSS can make a backup copy of your open .QBW file, the backup won't be as robust as a QuickBooks Backup file (.QBB). When you create a .QBB file with QuickBooks, the application verifies the integrity of the .QBW file, and also backs up your templates, letters, and logos. Additionally, it backs up information from Statement Writer, CashFlow Projector, Business Planner, and Loan Manager.

How it works

The best way to back up QuickBooks with CrashPlan is to schedule automated backups in QuickBooks (creating a .QBB file) and then add the location of these backups to CrashPlan file selection.

Step 1: Schedule automated backups in QuickBooks

First, configure QuickBooks to create scheduled backups. Intuit provides instructions for creating backups daily, or on specific days.

Step 2: Back up your .qbb files with CrashPlan

Once you have created your QuickBooks backup schedule, ensure that the location of the .QBB is included in your CrashPlan file selection. See our tutorial for more information on changing your file selection.