http://support.crashplan.com/ 2010-08-27T09:15:41-05:00 http://support.crashplan.com/ http://support.crashplan.com/lib/images/favicon.ico text/html 2009-07-27T20:03:45-05:00 http://support.crashplan.com/doku.php/release/home?rev=1248743025&do=diff New Features Customize Twitter Messages New Twitter settings allow you to customize CrashPlan Tweets and configure under Settings > Backup > Backup Status and Alerts > Twitter. * You can choose to send your followers a tweet telling them that you are backing up with CrashPlan. text/html 2009-02-17T19:46:10-05:00 http://support.crashplan.com/doku.php/release/m14?rev=1234921570&do=diff * You can now move backup archives for your computers (or friends) from one drive to another without starting backup over * You can now restore directly to disk for computers you own. Friends are still in progress and require restoration over LAN or Internet. * You can now move your own computers' backup data to a different location without starting over * CrashPlan PRO licenses now use 448 bit Blowfish encryption, CrashPlan continues to use 128bit Blowfish. * File scan speed has been i… text/html 2008-10-10T16:08:29-05:00 http://support.crashplan.com/doku.php/release/m15?rev=1223672909&do=diff It's a leap day! Time for a new version of CrashPlan! We've also added an RSS feed and blog so you can easily keep track of what's new with CrashPlan. After this release it may appear that CrashPlan is backing up everything all over again. Don't panic! CrashPlan is not starting over, it is validating your backup archives with each of your backup destinations to insure your backup archives are in good health. text/html 2008-10-10T16:19:46-05:00 http://support.crashplan.com/doku.php/release/m16?rev=1223673586&do=diff This small release addresses issues discovered in the 2.29.08 release. Fixed possible scenario where already backed up data could be retransmitted again. This would only happen for really old large files. This did not put your backup at risk, but it would have used extra bandwidth and disk space at destination. text/html 2009-02-17T19:46:10-05:00 http://support.crashplan.com/doku.php/release/m17?rev=1234921570&do=diff New data password! You now have the option to secure your data with a separate password from your account password. Be careful! If you ever forget your data password, your entire backup is useless. There is nothing we can do to help. Speaking of passwords, how do we handle them? Explanation for regular folks- We never transmit your password to us or store your passwords in our database. If someone ever “hacked” us, they would not know what your password is. Nobody at Code 42 can figure out wha… text/html 2009-02-17T19:46:10-05:00 http://support.crashplan.com/doku.php/release/m18?rev=1234921570&do=diff No major new features in this release. Just a few minor bug fixes and tweaks before we release a new version of PRO Server, our continuous backup for business solution. Below is a list of bug fixes and minor changes for those who like to know everything. We've organized it by component and feature. No detail is too small for our release list! text/html 2008-10-29T22:02:05-05:00 http://support.crashplan.com/doku.php/release/m19.3?rev=1225335725&do=diff This release contains a few minor aesthetic changes and fixes a few issues discovered since last release. * Invite e-mail now has HTML formatting and inline images * CP Login Screen has more room for error messages * Display of version now correct * On fresh installs, we updated hint links to hop into destinations instead of website. * Updates on web API. Very handy if you're backing up to central and want to program your own scripts to monitor backup status, etc. text/html 2008-12-29T15:53:03-05:00 http://support.crashplan.com/doku.php/release/m19?rev=1230587583&do=diff It's been four months since our last release and we have been very busy. Lots of new features, enhancements to existing features and a few minor bug fixes are included in this release. This is a free upgrade for customers who have purchased in the last two years. text/html 2008-12-27T12:35:55-05:00 http://support.crashplan.com/doku.php/release/m20.1?rev=1230402955&do=diff No major changes. This contains a small sync fix that is affecting some of our users. text/html 2009-02-02T10:31:51-05:00 http://support.crashplan.com/doku.php/release/m20?rev=1233592311&do=diff Just two months since our last release and we continue to make onsite, offsite and online backup easier than ever. Today we are thrilled to announce direct to disk support. We've also made adding friends easier. You can now select friends and contacts from your webmail address books and your social networks like Facebook and LinkedIn. text/html 2008-12-27T12:38:26-05:00 http://support.crashplan.com/doku.php/release/m20_r02.1?rev=1230403106&do=diff No major changes. This contains a small fix that is affecting some of our users. Released on 12.27.2008. text/html 2009-02-17T19:46:10-05:00 http://support.crashplan.com/doku.php/release/m20_r02?rev=1234921570&do=diff No major changes. This contains a small sync fix that is affecting some of our users. text/html 2009-02-03T08:46:06-05:00 http://support.crashplan.com/doku.php/release/m21.1?rev=1233672366&do=diff We have released a small upgrade to address two issues identified in last release: * Stalled Backup - If encryption was turned off, it could create a timing situation on certain computers that would cause backup to temporarily stall. This would negatively affect performance; however, backup data is not at risk. * TCP NAT Traversal - our VPN layer had an issue with certain router models that could prevent friends from connecting to each other for backup / restore. text/html 2009-01-08T13:48:01-05:00 http://support.crashplan.com/doku.php/release/m21?rev=1231444081&do=diff Less than a month after introducing direct to disk support (whew!) and just in time for Macworld 2009, we are pleased to announce our new, free version of CrashPlan! CrashPlan is our new free, ad-supported product that replaces the previous paid CrashPlan. This new, free CrashPlan includes all the familiar features of CrashPlan, plus the following additions: text/html 2009-04-22T18:04:01-05:00 http://support.crashplan.com/doku.php/release/m22?rev=1240441441&do=diff We've got a cure for the tax man blues: A free CrashPlan upgrade! New Private Key Model Previously CrashPlan had two security settings that secured the encryption key that protected your backup archive: Account Password (secure) and Private Password (really secure). Now there is a third option for the super-paranoid-can't-be-too-secure types: Private Key (really really secure). The Private Key option replaces the default encryption key with one that you generate yourself. text/html 2009-06-23T08:57:26-05:00 http://support.crashplan.com/doku.php/release/m22_r02?rev=1245765446&do=diff Summer is here, and so is your free CrashPlan upgrade! Here's what you'll find in this release: New! Backup Status Report Be “in the know” about the status of your backup. Now you can get a report (sent via email or Twitter) that allows you to review the status of your backups for all of your computers. Tell CrashPlan where to send status reports and how often you want to receive them. If you need it ASAP, you can even fire off a report right away. text/html 2009-08-31T15:59:19-05:00 http://support.crashplan.com/doku.php/release/m22_r04?rev=1251752359&do=diff Download CrashPlan for FREE New Features Customize Twitter Messages New Twitter settings allow you to customize CrashPlan Tweets and configure under Settings > Backup > Backup Status and Alerts > Twitter. * You can choose to send your followers a tweet telling them that you are backing up with CrashPlan. text/html 2009-11-13T13:47:38-05:00 http://support.crashplan.com/doku.php/release/m23_r03.1?rev=1258141658&do=diff Existing CrashPlan Users: Updates to the latest release happen automatically. Unless specifically instructed to do so, you do not need to download a new file and reinstall CrashPlan. We take care of all that for you. Release Summary This is a maintenance release and addresses some issues found in the 10.19.2009 release. text/html 2009-11-05T20:25:00-05:00 http://support.crashplan.com/doku.php/release/m23_r03?rev=1257474300&do=diff Existing CrashPlan Users: Updates to the latest release happens automatically. Unless specifically instructed to do so, you do not need to download a new file and reinstall CrashPlan. We take care of all that for you. Known PowerPC OS X 10.4 Tiger Issue If you are a PowerPC user and are running OS X 10.4, please see this article for resolving any upgrade issues you may have: text/html 2010-03-09T06:51:30-05:00 http://support.crashplan.com/doku.php/release/m24_r01?rev=1268139090&do=diff What's New in This Release CrashPlan is smarter about backing up, using less bandwidth and disk space. In other words, backups complete faster! Here's what changed: * Data de-duplication is even more efficient at finding data matches in your files, which means less data to back up! * CrashPlan's default backup file selection has been improved on Windows and Mac. If you're curious about exactly which file patterns are being excluded, click here. * The Windows installer is now code sig… text/html 2009-11-05T20:26:57-05:00 http://support.crashplan.com/doku.php/release/release_notes_m23r02?rev=1257474417&do=diff