http://support.crashplan.com/ 2010-08-27T16:10:54-05:00 http://support.crashplan.com/ http://support.crashplan.com/lib/images/favicon.ico text/html 2010-07-02T14:47:27-05:00 http://support.crashplan.com/doku.php/feature/archive_encryption?rev=1278100047&do=diff Overview Your archives are secured with a private, which is a secure randomly-generated 448-bit encryption key. The private encryption key is protected by encrypting it with a public key, which a password that you provide. The encrypted private key is escrowed with your archive at each destination so you can restore your files. text/html 2010-07-13T10:56:37-05:00 http://support.crashplan.com/doku.php/feature/archive_validation?rev=1279036597&do=diff Overview All hardware-based backup media (hard drives, DVDs, CDs, or tapes) run the risk of degrading or corrupting, making the files stored on them unrecoverable. CrashPlan Guaranteed Restore Technology addresses this risk by automatically verifying, and if there is an issue with the storage media, healing your backup archive. This ensures your files are ready to be restored when you need them. text/html 2010-06-30T13:25:57-05:00 http://support.crashplan.com/doku.php/feature/client_restore?rev=1277922357&do=diff Overview CrashPlan PRO provides a couple of options for restoring another user's files: * Desktop Restore - From the source computer, a user can use the CrashPlan desktop to restore files that have been backed up to a destination computer. Use this option when the source computer is still available. text/html 2010-02-22T17:17:13-05:00 http://support.crashplan.com/doku.php/feature/compression?rev=1266880633&do=diff Overview After CrashPlan identifies the unique data in a file, it breaks the data into pieces and compresses each piece. If the compressed piece is smaller than the original, the compressed piece is backed up. If the piece is not smaller, the original data will be backed up. CrashPlan PRO does not compress certain types of files, such as files ending in .zip. text/html 2009-07-24T12:10:10-05:00 http://support.crashplan.com/doku.php/feature/crashplancentral?rev=1248455410&do=diff CrashPlan Central is automatic, online backup that takes practically no effort to set up. With your 30-day free trial, you can start backing up to an offsite destination right away. Your files are safely stored in our secure [data center] housed in an underground vault of former bank. text/html 2010-01-14T14:04:18-05:00 http://support.crashplan.com/doku.php/feature/data_de-duplication?rev=1263499458&do=diff Overview CrashPlan's sophisticated data de-duplication is one its most important features. Using advanced byte-pattern analysis, CrashPlan detects duplicate data and eliminates the need to back it up again. This means copied files, documents and even embedded items in documents are backed up only once, reducing storage, network and performance costs. text/html 2010-07-13T10:54:37-05:00 http://support.crashplan.com/doku.php/feature/encrypted_disks?rev=1279036477&do=diff Overview CrashPlan supports encrypted volumes/filesystems that are run at a system level. In other words, they are not being configured and run in a user space. You may run into issues with user-level encrypted file systems if they use credentials that aren't readily available to CrashPlan. text/html 2009-11-16T16:40:28-05:00 http://support.crashplan.com/doku.php/feature/exclusions?rev=1258411228&do=diff Overview By default, CrashPlan backs up everything in the User directory, excluding temporary files and caches. View what gets included and excluded by default Backup File Selection on the Settings tab. When CrashPlan selects files for backup, it first selects files that have been identified to “include,” then it prunes out the files identified for exclusion. For example, if you ‘include’ a directory that contains MP3s, those files will not be backed up if you have excluded .mp3 files glob… text/html 2010-06-01T09:46:24-05:00 http://support.crashplan.com/doku.php/feature/guaranteed_restore?rev=1275403584&do=diff Overview All hardware-based backup media (hard drives, DVDs, CDs, or tapes) run the risk of degrading or corrupting, making the files stored on them unrecoverable. CrashPlan Guaranteed Restore Technology addresses this risk by automatically verifying, and if there is an issue with the storage media, healing your backup archive. This ensures your files are ready to be restored when you need them. text/html 2009-12-28T13:37:54-05:00 http://support.crashplan.com/doku.php/feature/multi_destination_backup?rev=1262029074&do=diff Overview CrashPlan is the only automatic backup solution that lets you backup to multiple locations: online, other computers and to attached drives. Because each type of destination has its own advantages, CrashPlan doesn't make you choose just one. In fact, the most robust and flexible backup strategy is one where you are backing up to each of these destinations. text/html 2009-11-03T16:06:28-05:00 http://support.crashplan.com/doku.php/feature/open_file_support?rev=1257285988&do=diff Overview This article describes how CrashPlan is able to back up files that are open at the time of backup. By default, CrashPlan backs up open files. The backup behavior varies on each operating system: * Mac OS X - A non-exclusive read is acquired on file while backing up. * Windows - CrashPlan supports backing up open files in Windows. It uses the Volume Shadow Service, VSS, the same service that NT Backup uses. The VSS snapshot is then read for backup. * Linux - A non-exclusive … text/html 2009-11-03T16:08:24-05:00 http://support.crashplan.com/doku.php/feature/reports_alerts_and_notifications?rev=1257286104&do=diff Overview Managing your backup means staying informed about its success and failure. CrashPlan offers several ways to keep you inform about backup health: * Backup Status Reports are sent as an email message on a regular schedule and on demand when you need it, summarizing backup results and status for all the computers that you are backing up. * Alerts and warnings are email messages letting you know if there is a problem backing up. * Backup Alert (user) - message you receive when no… text/html 2009-08-31T13:50:52-05:00 http://support.crashplan.com/doku.php/feature/seed?rev=1251744652&do=diff text/html 2010-06-01T09:42:56-05:00 http://support.crashplan.com/doku.php/feature/seed_service?rev=1275403376&do=diff If you have lots of information to back up (> 100 GB), backing up online could take weeks. With so much data going over the wire, backing up online might not seem practical. With our Seeded Backup solution we can help you get your backup started in days instead of weeks. text/html 2009-11-03T16:37:47-05:00 http://support.crashplan.com/doku.php/feature/smart_backup?rev=1257287867&do=diff Overview CrashPlan prioritizes backup activity to ensure all your selected files are completely backed up at one location before starting backup to another destination. To accomplish this, CrashPlan determines which destination will complete first and then backs up to that location. Once backup to this destination completes, CrashPlan backs up to the next-fastest location. text/html 2009-10-20T00:22:15-05:00 http://support.crashplan.com/doku.php/feature/version_retention_and_backup_frequency?rev=1256016135&do=diff Overview Version retention is the ability to specify the rules for removing from your backup archive the versions of files that you no longer care about. Removing these no longer relevant versions can play a big role in managing the size of your backup archive. In CrashPlan, version retention means keeping more of your more recent versions and less of the older ones. text/html 2010-07-13T10:58:04-05:00 http://support.crashplan.com/doku.php/feature/web_restore?rev=1279036684&do=diff Overview CrashPlan Web Restore feature allows you to use a web browser to restore files that are backed up to CrashPlan Central. When you're on the go, Web Restore is a convenient way to restore files. It is also a handy solution for getting any files you neglected to bring with you.