http://support.crashplan.com/ 2010-08-28T08:46:02-05:00 http://support.crashplan.com/ http://support.crashplan.com/lib/images/favicon.ico text/html 2010-03-09T06:48:29-05:00 http://support.crashplan.com/doku.php/articles/admin_excludes?rev=1268138909&do=diff There are some types of files that CrashPlan excludes from backing up (called Admin Excludes) or hides from the file selection list (Hidden Files). You cannot change these settings. All patterns are in Java Regular Expression format. Admin Excludes and Hidden Patterns These are the patterns and files that are excluded on all platforms. text/html 2009-05-11T16:36:19-05:00 http://support.crashplan.com/doku.php/articles/encrypted_disks?rev=1242077779&do=diff text/html 2010-03-29T10:41:59-05:00 http://support.crashplan.com/doku.php/articles/encryption_key?rev=1269877319&do=diff Overview Your archives are secured with a private key, which is a secure randomly-generated 128-bit encryption key. The private key is protected by encrypting it with your password. This encrypted private key is escrowed with your archive at each destination so you can restore your files should you lose your computer. Of course, you'll need your password to unlock your encryption key. text/html 2009-01-16T14:41:39-05:00 http://support.crashplan.com/doku.php/articles/metaverse?rev=1232138499&do=diff I love CrashPlan. I love Mac OS X. And I love wp>metadata. All three are related and if you're running CrashPlan on Mac OS X, you may want to read this. You probably know what CrashPlan and OS X are, but do you know what metadata is? Metadata is data about data. The earliest (and best) example of metadata I can think of is “File Creation Date.” text/html 2009-10-08T10:09:20-05:00 http://support.crashplan.com/doku.php/articles/rotating_drives?rev=1255014560&do=diff Users occasionally ask us how to rotate their external drives for storing a drive offsite. While this can be done, there are some important considerations before deciding to use this method for offsite backup. Rotating Drives Rotating drives is a manual process where you back up to one drive (Drive A) for a while, move Drive A to an offsite location and then back up to Drive B, repeating the process. text/html 2009-05-12T09:59:27-05:00 http://support.crashplan.com/doku.php/articles/supported_metadata?rev=1242140367&do=diff Supported Metadata CrashPlan supports metadata on all platforms. Mac Notes When copying a file (and therefore restoring) to a non-HFS+ file system, any info not in the data file is stored in a “dot-underscore” file. For example, if you copy an HFS+ file named MyMug.jpg to a FAT 32 volume, there will be a file named ._MyMug.jpg in addition to the MyMug.jpg file in the same location. text/html 2010-05-18T14:31:59-05:00 http://support.crashplan.com/doku.php/articles/time_machine?rev=1274211119&do=diff CrashPlan and Time Machine complement each other very well and can be used on the same computer, side by side, backing up your live data. But you don't want to try to integrate the two. Read on for the nitty-gritty technical details. Can I back up my Time Machine data with CrashPlan? The short answer is that backing up Time Machine data with CrashPlan does not work very well. There is no advantage to sending your Time Machine data offsite if you're using already using CrashPlan to back up re… text/html 2010-01-14T12:27:35-05:00 http://support.crashplan.com/doku.php/articles/vss?rev=1263493655&do=diff Overview CrashPlan supports backing up open files in Windows. It uses the Volume Shadow Service, VSS, which is built into the operating system. This is the same service that NT Backup uses. How It Works Briefly, here's how we coordinate with VSS to back up open files: